Zillow
Remote Premier Mortgage Loan Officer (North Carolina)
Zillow, Raleigh, North Carolina, United States
Premier Loan Officer (North Carolina)
Join to apply for the Premier Loan Officer (North Carolina) role at Zillow.
About The Team At Zillow Home Loans, we’re at the forefront of revolutionizing the home‑financing experience. As part of our dynamic and fast‑growing FinTech company, you’ll help reshape how consumers buy, sell, and finance homes while working in a highly collaborative, high‑energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry. If you’re looking for an exciting journey and a real impact, Zillow Home Loans is the place for you.
About The Role As a Premier Loan Officer, you’ll originate mortgages, build a network within Zillow’s fastest‑growing channel, and leverage the Premier Agent Network, Zillow’s platform, and unique integration into the customer and agent experience. This remote‑with‑restrictions role is based in North Carolina and requires you to remain within that state. You may work from any location in North Carolina and work at company offices as needed.
Key Responsibilities
Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
Build referral relationships with top real‑estate agents, strengthening existing partnerships and expanding into new high‑value networks.
Drive fully integrated transactions that connect customers, agents, and the loan process through Zillow’s platform.
Act as a catalyst for the rapid expansion of Zillow’s Premier Channel, outperforming industry benchmarks.
Achieve production targets via company‑provided leads and self‑sourced opportunities from partner relationships.
Use data‑driven insights to manage your pipeline, ensuring efficiency and maximum conversion.
Deliver a best‑in‑class customer experience through timely follow‑up, transparent communication, and proactive problem solving.
Stay ahead of market trends, regulations, and lending programs to provide tailored solutions.
Manage leads from Premier Agent partners and cultivate new leads through strong relationships.
Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness.
Ensure all transactions comply with laws, regulations, and company guidelines.
Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
Collect, store, and use voiceprints (records of speech) as part of the role.
Role Requirements
3+ years of purchase‑mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required).
Completed the 20‑hr SAFE Pre‑licensing Education and passed the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
Physically located and working from North Carolina.
Proven success in handling purchase loans and building referral business with real‑estate agents.
Strong client service orientation and consultative sales skills.
Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
Proficiency in Microsoft products (Outlook, Word, Excel).
Associate's or Bachelor’s degree preferred.
Willingness to travel in‑market (5% of the time) to engage with agents and expand referral networks.
Compensation In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts vary depending on experience, performance, and location.
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
Equal Opportunity Employer Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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About The Team At Zillow Home Loans, we’re at the forefront of revolutionizing the home‑financing experience. As part of our dynamic and fast‑growing FinTech company, you’ll help reshape how consumers buy, sell, and finance homes while working in a highly collaborative, high‑energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry. If you’re looking for an exciting journey and a real impact, Zillow Home Loans is the place for you.
About The Role As a Premier Loan Officer, you’ll originate mortgages, build a network within Zillow’s fastest‑growing channel, and leverage the Premier Agent Network, Zillow’s platform, and unique integration into the customer and agent experience. This remote‑with‑restrictions role is based in North Carolina and requires you to remain within that state. You may work from any location in North Carolina and work at company offices as needed.
Key Responsibilities
Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
Build referral relationships with top real‑estate agents, strengthening existing partnerships and expanding into new high‑value networks.
Drive fully integrated transactions that connect customers, agents, and the loan process through Zillow’s platform.
Act as a catalyst for the rapid expansion of Zillow’s Premier Channel, outperforming industry benchmarks.
Achieve production targets via company‑provided leads and self‑sourced opportunities from partner relationships.
Use data‑driven insights to manage your pipeline, ensuring efficiency and maximum conversion.
Deliver a best‑in‑class customer experience through timely follow‑up, transparent communication, and proactive problem solving.
Stay ahead of market trends, regulations, and lending programs to provide tailored solutions.
Manage leads from Premier Agent partners and cultivate new leads through strong relationships.
Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness.
Ensure all transactions comply with laws, regulations, and company guidelines.
Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
Collect, store, and use voiceprints (records of speech) as part of the role.
Role Requirements
3+ years of purchase‑mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required).
Completed the 20‑hr SAFE Pre‑licensing Education and passed the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
Physically located and working from North Carolina.
Proven success in handling purchase loans and building referral business with real‑estate agents.
Strong client service orientation and consultative sales skills.
Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
Proficiency in Microsoft products (Outlook, Word, Excel).
Associate's or Bachelor’s degree preferred.
Willingness to travel in‑market (5% of the time) to engage with agents and expand referral networks.
Compensation In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts vary depending on experience, performance, and location.
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
Equal Opportunity Employer Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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