POURED
About Poured
Poured LLC is a technology-enabled workforce platform serving luxury and premium retail brands. We help brands fill shifts, hire talent, and optimize store operations through a data-driven platform. As we evolve into a scalable SaaS platform, we’re building a team that blends relationship-led growth with analytical rigor.
Role Overview
We are hiring a Business Development & Market Operations Manager based in Orange County, CA, operating in a virtual-first capacity with regular in-market engagement.
- Build and grow retail partnerships remotely and in-market
- Own market-level revenue and account performance
- Analyze operational data inside our technology dashboard
- Translate insights into actions that drive utilization, retention, and revenue
Key Responsibilities
Business Development & Market Growth
- Prospect, pitch, and close luxury and premium retail brands
- Expand existing brand relationships across multiple store locations
- Drive store-level adoption and engagement with the Poured platform
- Represent Poured in virtual meetings and targeted in-market visits
- Own revenue growth and account expansion within assigned markets
Account Management & Market Operations
- Serve as the primary point of contact for assigned brand partners
- Oversee onboarding, activation, and ongoing store success
- Identify upsell, cross-sell, and expansion opportunities
- Ensure consistent usage and satisfaction across accounts
Analytics & Dashboard Ownership
- Monitor performance metrics through the Poured dashboard, including:
- Shift fill rate
- Hours booked
- Time-to-fill
- Cost per shift
- Hire conversion rates
- Store utilization
- Identify trends and operational gaps
- Produce performance summaries and insights for internal leadership and clients
- Use data to drive recommendations and decisions
Product Feedback & Platform Evolution
- Translate brand and market feedback into product insights
- Partner with leadership on feature testing and SaaS rollout
- Support refinement of pricing, workflows, and analytics
- Act as a bridge between clients, operations, and product teams
Who You Are
- Based in Orange County, CA
- 4–8+ years in business development, partnerships, or sales
- Comfortable operating in a virtual-first environment
- Confident engaging senior stakeholders at retail brands
- Strong analytical thinker with experience using dashboards and KPIs
- Self-directed and highly organized
- Willing to travel locally for occasional in-market visits
Required Skills
- B2B sales and account growth
- Data-driven decision-making
- Operational ownership
- CRM proficiency (HubSpot, Salesforce, etc.)
- Strong Excel / Google Sheets skills
- Excellent communication and presentation ability
Nice to Have
- Experience in luxury retail, staffing, or marketplaces
- SaaS or tech-enabled services background
- Startup or high-growth company experience
- Multi-location retail account management
Why Join Poured
- Virtual-first flexibility with meaningful market ownership
- Direct impact on revenue, product direction, and growth
- Opportunity to grow into senior leadership as the platform scales
- Competitive compensation with upside tied to performance
Compensation
- Competitive base salary
- Performance-based commissions or bonuses
- Equity or equity participation potential (role dependent)
- Business development expenses covered