Here at Community Health Service, Inc (CHSI), our mission is to provide high-quality health care to those who are often overlooked and underserved. Sound rewarding? You bet it is! If you are looking for more than just a "job" and want to invest your time making an impact on the lives of others, this is your chance to join our CHSI team!
WHAT DO WE DO?
CHSI is a private, non-profit organization established in 1973 to serve the health needs of migrant & seasonal farmworkers and their family members. Today, CHSI has expanded services and provides mental & physical healthcare to all individuals in our communities. Our services are provided on a more affordable sliding fee scale to those who are under-insured or un-insured. We also accept ND and MN Medicaid, Medicare, and most private insurance plans. We currently operate four nurse-managed clinics, two mobile medical units, and two victim advocacy program centers in Minnesota & North Dakota.
WHO ARE WE LOOKING FOR?
We are on the search for a full-time Finance/Revenue Cycle Director to join our Moorhead, MN team.
Key Responsibilities
Finance and Revenue Cycle Team Leadership (90%)
- Lead, supervise, and mentor the finance team, including billing, collections, revenue cycle, and accounting staff.
- CHSI liaison to the Outsource Revenue team to ensure: billing, coding, claims processing, collections, and denial management.
- Implement strategies to maximize collections, reduce accounts receivable days, and improve cash flow.
- Maintain knowledge of FQHC-specific billing practices, Medicaid/Medicare reimbursement, wrap payments, sliding fee scales, and UDS reporting.
- Collaborate with clinical and operational leaders to optimize charge capture and documentation.
- Assist in annual budget development, financial forecasting, and financial reporting.
- Support compliance with federal and state financial regulations (e.g., HRSA, UDS, Medicaid cost reporting).
Project Management and Innovation (10%)
- Manage cross-departmental projects from initiation through completion, ensuring projects meet scope, timeline, and budget targets.
- Lead efforts to improve internal processes across clinical, operational, and administrative areas.
- Develop and maintain project plans, timelines, resource allocations, and risk management plans.
- Facilitate project team meetings, stakeholder communications, and progress reporting.
- Introduce project management best practices and tools across the organization to build a culture of accountability and innovation.
- Support grant-funded projects and ensure deliverables align with funder expectations and organizational goals.
Qualifications
- Bachelor's degree in business administration, Finance, Healthcare Administration, or a related field (master's preferred).
- 5+ years of experience in healthcare financial management and project management, with at least 2 years in a supervisory or leadership role.
- Expertise in FQHC revenue cycle management and healthcare financial operations.
- Strong project management experience: PMP (Project Management Professional) certification preferred or willingness to obtain within one year.
- Familiarity with EHR and billing systems (e.g., NextGen, eClinicalWorks, Epic) and project management tools (e.g., Asana, Smartsheet, MS Project).
- Knowledge of HRSA, Medicaid, Medicare, and healthcare finance regulations.
- Excellent communication, leadership, organizational, and analytical skills.
Key Competencies
- Financial Operations and Revenue Cycle Optimization
- Project Management and Process Improvement
- Strategic Planning and Execution
- Cross-functional Team Leadership
- Regulatory and Grant Compliance
- Innovation and Change Management
Work Environment
- Full-time position, hybrid work available (on-site presence required for key meetings).
- Occasional travel to satellite clinics or project partner sites.
QUALIFICATIONS:
- 4 years of leadership experience, preferably in healthcare, preferably in FQHC or non