Director, Business Unit Risk Oversight - Certos
Join to apply for the Director, Business Unit Risk Oversight - Certos role at Early Warning® .
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment visa sponsorship.
This job description outlines a senior leadership position focused on operational risk management (ORM). The primary responsibility is to lead a team in assessing and ensuring the effectiveness of the company’s risk and control environment, to ensure operational risks are understood, owned, and managed to risk appetite.
Overall Purpose
Responsible for leading a high-performing team in providing risk management and technical expertise in assessing the overall effectiveness of the company’s risk and control environment and ensuring adherence to Operational Risk Management (ORM) Program requirements. This position provides independent oversight and challenge over the operational risks arising from EWS’s business activities across multiple levels.
Essential Functions
- Acts as an operational risk subject‑matter expert.
- Leads a high‑performance team by providing exceptional leadership, ongoing coaching and performance management.
- Builds and maintains relationships with business partners while adhering to the highest ethical standards required for independent risk oversight.
- Challenges and guides senior business management and functional leaders in compliance, technology risk, and legal on operational risk matters.
- Supervises team members performing operational risk oversight activities, including review, challenge, and validation of issues, risk and control assessments, control reviews, and product and other general risk assessments.
- Leverages data analytics and technological capabilities to inform data‑driven and fact‑based risk analysis to identify emerging risks, process and control improvements, or areas for increased training through the analysis of results.
- Develops communications (written and presented) to support findings.
- Reports on operational risk profile related to aligned coverage area(s).
- Participates and provides input in regulatory exams and inquiries.
- Provides operational risk training and guidance.
Minimum Qualifications
- Education and/or experience typically obtained through completion of a bachelor’s degree in risk management, Computer Science, Information Systems, Business Administration, Finance, Accounting or related field.
- Minimum of 12+ years of operational risk management experience, preferably in financial services or other highly regulated industries.
- Strong understanding of operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third‑party, fraud, and data).
- Possesses sound judgment, curiosity, and strong attention to detail and efficiency.
- Team-oriented with strong interpersonal skills.
- Proven leader with at least 5 years in a leadership role with direct people responsibility or equivalent project leadership experience.
- Excellent presentation and communication skills to synthesize and present risk issues clearly and persuasively and respond effectively to senior stakeholders.
- Ability to drive sustainable change, influence and uphold standards.
- Background and drug screen.
Preferred Qualifications
- Master’s degree in a relevant field.
- Prior financial institution experience.
- Prior experience in independent risk management conducting risk oversight.
- Risk management, internal control, or internal audit certification(s).
- Additional related education and/or experience preferred.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of the position with or without reasonable accommodation.
Candidate must independently possess the eligibility to work in the United States at the date of hire.
Early Warning Services takes into account a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers).
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.
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