Specific Needs Program Director

Prestige Senior Living Laurelhurst House

15 SE 55th Ave, Portland, OR 97215

Licensed practical nurse would also be considered for this role at a slightly higher salary range DOE.

POSITION SUMMARY

The Specific Needs Program Director is responsible for all aspects of leadership and oversight of the Specific Needs Program including coordinating resident care, developing behavioral health strategies that integrate into resident care, and providing support and training to specific needs and health services team members on the Specific Needs Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Creates a resident-centered approach to the planning and delivery of services to Specific Needs residents, supporting residents’ rights to participate in decision-making and treating residents with dignity and respect.
2. Evaluates health, functional, and psychosocial status of Specific Needs residents. Participates in the development of individualized service plans and behavioral strategies. Proactively manages care and services for each resident. Problem-solves with community management team to manage residents changing needs.
3. Leads the behavioral appropriateness review of prospective residents. Communicates with referral sources and DHS/OHA regarding resident fit.
4. Collaborates with the Executive Director, and Health Services Director on admission decisions.
5. Ensures all program and documentation requirements are met for the Specific Needs contract.
6. Ensures resident care needs are met by coordinating care services with physicians, discharge planners, nurses, home health agency staff, case managers, and state agency personnel. Oversees the arrangement of ancillary services such as pharmacy, podiatry, lab, and x-ray as needed.
7. Partners in the investigation and root cause analysis of incidents. Collaborates with the management team on the development and implementation of appropriate interventions.
8. Reviews incident and intervention data with Behavior Support Specialist and health services team. Uses data to lead the quality improvement initiatives for the Specific Needs Program.
9. Communicates regularly with residents’ families regarding health care needs. Provides education and support to residents and families.
10. Provides initial and ongoing training to team members on behavioral health, interventions, and non-pharmacological strategies.
11. Oversees the documentation and communication of resident care and services. Ensures resident records are completed in a timely manner and maintained according to company policies and state regulations.
12. Collaborates with community leadership to maintain survey and regulatory compliance.
13. Assists in the management of Infection Control. Provides training to team members on infection control practices, investigates, and reports incidents of infection and tracks infection data.
14. Participates in manager on duty rotation providing answers on questions regarding resident concerns and staffing coverage.
15. Participates in leadership team by actively contributing to decision making, incident follow-up, building and company-wide initiatives and attending leadership team meetings such as daily stand-up, Systems Monitoring and Resident Tracking (SMART), Quality Assurance Performance Improvement (QAPI), and other meetings as required.
16. Acts as an ambassador of Prestige by representing the community in a positive manner to outside agencies and participating in community events and social functions.
17. Performs other duties as assigned.

COMPANY WIDE RESPONSIBILITIES

1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits.

QUALIFICATIONS AND EXPERIENCE

Minimum 2 years of experience in geriatric care and medication administration. CAD-C (I, II, III) QMHA, QMHP or other mental health certification preferred. Experience in behavioral health, program oversight, and staff supervision preferred. Current First Aid and CPR card required. Previous experience training and staff development and team management preferred. Previous experience in long-term care administration preferred. Ability to creatively problem-solve in both resident care and employee management situations.

EDUCATION

Bachelor’s degree in Psychology, Social Work, or related field or equivalent knowledge and skills obtained through a combination of education, training, and experience.