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Southwire Company, LLC

Manager, Inside Sales

Southwire Company, LLC, Carrollton, GA, US, 30112

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A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools andjobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner.We are proud to offer competitive compensation, employee benefits, tuitionreimbursement andunlimited growth opportunities. Ourmore thanseven decades of progressive growth can be attributed to our determination to developinginnovative systems and solutions, exercising environmental stewardshipand enhancing the well-being ofthe communitiesin which we work and live.How will you power what'spossible?

Location:Carrollton Headquarters

Job Summary

Manages inside sales accounts by building strong client relationships, driving revenue growth, and ensuring customer satisfaction. Coordinates account strategies, benchmarks sales performance, and defines key objectives to maximize business opportunities. Advises with managers to develop tactical and operational plans, allocate resources effectively, and ensure quality and consistency in account management practices.

Key Responsibilities
  • Manages the inside sales team by setting objectives, monitoring performance, and ensuring alignment with organizational goals and sales targets.
  • Establishes strategic priorities and adapts departmental plans to address operational challenges and resource needs effectively.
  • Ensures quality of sales processes by monitoring performance metrics, addressing customer concerns, and implementing improvements to enhance service levels.
  • Coordinates processes and assignments to optimize team efficiency, ensure timely responses to client inquiries, and maintain high customer satisfaction.
  • Executes targeted sales initiatives to drive revenue growth, improve conversion rates, and expand the organization's market presence.
  • Advises senior leadership on sales trends, challenges, and opportunities, providing data-driven insights to inform strategic decisions.
  • Defines project terms and sales strategies to ensure clear objectives and deliverables for the team and clients.
  • Evaluates performance of team members, providing coaching, mentorship, and development opportunities to enhance skills and drive results.
  • Hires and develops talent within the inside sales team, ensuring the team possesses the expertise and capabilities to meet organizational goals.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.
    • Required Education & Experience

    Minimum Education Level: Bachelor's Degree

    Years of Experience: 5-7 Years

    Preferred Education & Experience

    Years of Experience: 8-11 Years

    Spans of Control

    Does this role Manage Southwire Team Members: Yes

    Number of Direct Reports: 5-10

    Travel

    Travel: None

    Physical Requirements

    Moving: 5%

    Standing: 5%

    Sitting: 90%

    Working Conditions

    Office

    Equipment

    Computer/Keyboard

    Competencies
    Attracts Top Talent
    Communicates Effectively
    Courage
    Decision Quality
    Drives Results
    Financial Acumen
    Skills
    Salesforce
    Sales Prospecting
    Negotiation
    Forecasting
    Lead Generation
    Influencing Skills
    Accountability
    Process Improvement
    Customer Relationship Management
    Selling Techniques

    Benefits We Offer:

    • 401k with Matching
    • Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
    • Paid Time Off & Paid Holidays
    • Long & Short-Term Disability
    • Supplemental Insurance Plans
    • Employee Assistance Program
    • Employee Referral Program
    • Tuition Reimbursement Programs
    • Advancement & Professional Growth opportunities
    • Parental Leave
    • & More

    Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

    Required

      Preferred

        Job Industries