NetApp
Order Management & Invoicing Specialist
NetApp, Morrisville, NC, US, 27560
Duration: Full Time
Order Management & Invoicing Specialist
NetApp is seeking an Order Management & Invoicing Specialist to join our team.
Base Pay Range
$27.00/hr $42.00/hr
Essential Functions
- Understand procedures required to process sales orders and perform billing activities in an accurate and timely manner using Oracle Cloud in compliance with company policies.
- Enter, monitor, and troubleshoot customer sales orders.
- Understand the relationship between Oracle ERP system, CRM system, and sales tools.
- Manage backlog of assigned open sales orders, ensuring that orders flow through the order fulfillment and invoicing cycle quickly.
- Resolve discrepancies and order/invoicing issues across departments quickly to meet target lead times and participate in producing metrics.
Education & Experience
- Strong written and verbal communication and interpersonal skills.
- Attention to detail/accuracy and customer service aptitude, orientation, and skills.
- Time management and problem?solving skills.
- Minimum of 2 years of experience is preferred.
- Associate or Technical Trade Degree required; Bachelors degree preferred.
- Experience with Oracle order management highly desirable, ideally in a configure?to?order environment.
Seniority Level
Mid?Senior level
Employment Type
Contract
Job Function
Distribution
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