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SAIC

IT Specialist Level 4

SAIC, Phoenix, Arizona, United States

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Minimum Clearance Required: Secret

Job ID:

2600213

Location:

Hickam AFB, Hawaii

Date Posted:

2026-01-08

Category:

Information Technology

Subcategory:

Sys Administrator

Schedule:

Full-time

Shift:

Day Job

Travel:

No

Clearance Level Must Be Able to Obtain:

TS/SCI

Potential for Remote Work:

No

SAIC is seeking a Journeyman IT Specialist with 9‑13 years of experience to support a critical mission in support of the Department of the Air Force C3BM office. The position requires comprehensive support of IT infrastructure in real‑time operational environments. Primary responsibilities include system configuration, troubleshooting, database and systems administration, and ensuring consistent operational readiness of aerial and ground nodes. This role is contingent upon contract award expected in the first quarter of this year.

Operational Support

Monitor the health and operational status of systems during live missions.

Detect, isolate, troubleshoot, and resolve system and network anomalies in real time.

Provide resolutions for urgent and emergency issues based on mission priorities.

Feedback & Reporting

Collect and document system performance data and feedback to improve the efficiency of the Watch application and associated platforms.

Maintain real‑time logs and generate reports on operational trends for leadership review.

Configuration & Maintenance

Oversee hardware and software configuration management, maintaining an accurate inventory of all components and systems.

Resolve hardware issues (e.g., routers, workstations, laptops), performing repairs and replacements as needed.

System & Database Administration

Manage and maintain system configurations, user access controls, and classified database environments.

Ensure that backup and restoration schedules are executed daily, weekly, monthly, and quarterly to minimize data loss risks.

Tools and Support Equipment

Maintain and utilize diagnostic and support equipment required for resolving hardware and software issues.

Service Desk Coordination

Interact with help desk to facilitate resolution of Tier I and Tier II issues, escalating complex problems as necessary.

Compliance & Standards

Ensure adherence to host command policies for security, safety, system documentation, and operational procedures.

Qualifications Education

Bachelor’s degree in Information Technology, Computer Systems, or related field.

Experience

9‑13 years of IT operations, systems administration, and technical troubleshooting experience.

Proficient in mission‑critical system monitoring and operational IT environments.

Clearance

Active SECRET clearance.

Location

Onsite at Hickam AFB, Hawaii.

Schedule

Initially standard work hours, transitioning to 24/7 operational support as mission requirements evolve.

Compliance

Must adhere to all Department of Defense (DoD) IT training, certification, and vaccination requirements.

Target salary range $120,001 – $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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