Customer Service Representative

NameBadge.com, a leader in the name badge industry, has been delivering exceptional quality products and customer service across North America and Canada for years. The company prides itself on providing personalized support, with all customer interactions handled directly by knowledgeable and courteous in-house representatives. Leveraging high-quality production facilities, NameBadge.com ensures unmatched turnaround times and superior craftsmanship. By producing all orders on-site, the company sets the standard for quality and efficiency in the industry.

Role Description This is a full-time, on-site role for a Customer Service Representative located in Greenville, SC. The primary responsibilities include handling customer inquiries, delivering exceptional service, resolving customer issues, and ensuring customer satisfaction. The individual will also support customer-related operations to maintain a seamless customer experience and uphold the company’s commitment to quality and service excellence.

Qualifications

Experience in Customer Service, Customer Support, and Customer Satisfaction

Strong skills in managing Customer Experience and fostering positive interactions

Excellent communication and problem-solving abilities

Detail-oriented and capable of handling multiple tasks effectively

Proficiency with customer relationship management (CRM) systems is a plus

High school diploma or equivalent; additional education or certifications are an advantage

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