Essence Coaching Group
Dutch Speaking Customer Service Representative
Essence Coaching Group, New York, New York, United States
Dutch Speaking Customer Service Representative
Location:
Athens, Greece Schedule:
Monday -Sunday, 08:00 00:00 (rotational shifts) Salary:
1,500 Eurogross per month
About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in
Athens
and support customers of a global travel platform. This role offers
relocation support , paid training, and the opportunity to gain valuable international experience while living in one of Europe's most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.
What You'll Do
Customer Support: Handle customer inquiries via phone, email, and chat
Booking Assistance: Support customers with reservations, changes, cancellations, and payments
Problem Solving: Resolve customer issues efficiently and professionally
Quality & Accuracy: Ensure accurate documentation and compliance with procedures
High-Volume Interaction: Manage multiple customer interactions daily with empathy and care
Team Collaboration: Work closely with colleagues to maintain high service standards
What You'll Bring
Language Skills: C1/C2 level of Dutch and good level of English
Customer-First Mindset: Strong communication and problem‑solving skills
Experience: Previous customer service or hospitality experience is a plus
Flexibility: Willingness to work rotating shifts
Professionalism: Calm, solution‑oriented approach
Team Spirit: Comfortable working in a multicultural environment
Perks and Benefits
Relocation Support: Assistance with moving to Greece and settling in Athens
Competitive Salary: 1,500 Eurogross per month
Paid Training: Full onboarding and continuous support
International Work Environment: Multicultural and inclusive workplace
Career Development: Build valuable customer service experience
Lifestyle Opportunity: Live and work in sunny Athens
#J-18808-Ljbffr
Athens, Greece Schedule:
Monday -Sunday, 08:00 00:00 (rotational shifts) Salary:
1,500 Eurogross per month
About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in
Athens
and support customers of a global travel platform. This role offers
relocation support , paid training, and the opportunity to gain valuable international experience while living in one of Europe's most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.
What You'll Do
Customer Support: Handle customer inquiries via phone, email, and chat
Booking Assistance: Support customers with reservations, changes, cancellations, and payments
Problem Solving: Resolve customer issues efficiently and professionally
Quality & Accuracy: Ensure accurate documentation and compliance with procedures
High-Volume Interaction: Manage multiple customer interactions daily with empathy and care
Team Collaboration: Work closely with colleagues to maintain high service standards
What You'll Bring
Language Skills: C1/C2 level of Dutch and good level of English
Customer-First Mindset: Strong communication and problem‑solving skills
Experience: Previous customer service or hospitality experience is a plus
Flexibility: Willingness to work rotating shifts
Professionalism: Calm, solution‑oriented approach
Team Spirit: Comfortable working in a multicultural environment
Perks and Benefits
Relocation Support: Assistance with moving to Greece and settling in Athens
Competitive Salary: 1,500 Eurogross per month
Paid Training: Full onboarding and continuous support
International Work Environment: Multicultural and inclusive workplace
Career Development: Build valuable customer service experience
Lifestyle Opportunity: Live and work in sunny Athens
#J-18808-Ljbffr