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Goindigoliving

Online Sales Concierge

Goindigoliving, Des Moines, Iowa, United States, 50319

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West Des Moines, IA • Hourly + Commission + Bonuses

Are you energized by helping people find the perfect home—before they ever step through the door? Hubbard Homes is looking for a proactive, tech‑savvy Online Sales Concierge to be the first point of contact for today’s homebuyers. In this pivotal role, you’ll turn digital inquiries into meaningful connections and qualified appointments for our onsite sales team.

If you love fast‑paced work, exceptional customer experiences, and the thrill of converting leads into opportunities, this role is for you.

What You’ll Do As the Online Sales Concierge, you’ll manage Hubbell Homes’ online sales initiatives and guide prospective buyers throughout the early stages of their home search. You will:

Respond to all emails, voicemails, LiveChats, sales line calls, and online inquiries within one hour

Build rapport, establish trust, and set clear expectations with prospective buyers

Qualify leads based on needs, timelines, and interests

Provide consistent follow‑up to nurture online prospects and set appointments with our onsite New Home Specialists

Share community details, floorplans, marketing materials, and helpful resources

Use lead‑management software (HubSpot experience a plus!)

Create and deliver ongoing email campaigns

Track and report on lead activity, conversions, and sales metrics

Monitor website content to ensure accuracy and relevance

Jump in with additional tasks as needed

What You Bring

2+ years of sales and/or marketing experience

Strong proficiency with software systems, including Microsoft Office; experience with HubSpot preferred

Availability to work evenings and weekends as needed

Excellent verbal and written communication skills

High attention to detail, strong organization, and consistent follow‑through

Comfort working independently in an unstructured environment

Customer‑focused mindset and a personable, engaging style

Why You’ll Love This Role

Opportunity to work remotely (schedule flexibility included!)

Hourly pay PLUS commission for confirmed and fulfilled appointments

Bonus compensation for every home sold from your qualified leads

A chance to play a major role in shaping a buyer’s first impression of Hubbell Homes

Join Us! If you’re passionate about creating exceptional customer experiences and thrive in a digital‑first sales environment, we’d love to connect with you.

Apply today to become Hubbell Homes’ next Online Sales Concierge and help future homebuyers find the place they’ll love to call home.

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