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Mindlance

Customer Service Representative

Mindlance, Mason, Ohio, United States, 45040

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Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description Business:

Customer Service Representative

Location:

8990 Duke Drive;Mason OH 45040

Division:

Pharma

Pay:

$13.00/hr.

Contract:

3 Months

Training:

8:30AM – 4:00PM for 5 weeks

Work Schedule:

8:00AM – 10PM OT and Saturdays a possibility

Qualifications Description

Receive and place telephone calls.

Perform data entry and use software programs.

Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

Must document all calls and evaluate each account to determine if further research is necessary.

Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

Requires close attention to accuracy, performs independently, subject to practices and procedures.

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