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Alphabe Insight Inc

Customer Account Representative

Alphabe Insight Inc, Rochester, New York, United States

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At

Elevare Branding , we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description We are seeking a

Customer Account Representative

to serve as a key point of contact between the company and our clients. This role is ideal for a detail-oriented professional who thrives in a client-focused environment and enjoys maintaining long-term relationships. You will play an essential role in ensuring client satisfaction, coordinating account needs, and supporting internal teams to deliver consistent service excellence.

Responsibilities

Act as the primary contact for assigned customer accounts

Build and maintain strong, professional relationships with clients

Address client inquiries and ensure timely resolution of requests

Coordinate with internal departments to support account needs

Maintain accurate records and documentation of client interactions

Monitor account activity and identify opportunities for improvement

Ensure a high standard of service and client satisfaction at all times

Qualifications

Strong communication and interpersonal skills

Professional demeanor with a client-first mindset

Excellent organizational and time-management abilities

Ability to work independently and collaboratively within a team

Attention to detail and problem-solving skills

Comfortable working in a structured, performance-driven environment

Additional Information

Competitive salary ($51,000 – $55,000)

Growth opportunities within a professional organization

Structured training and skill development

Supportive and collaborative work environment

Stable, full-time position with long-term career potential

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