Generations Healthcare
Social Services Director - Skilled Nursing Facility
Generations Healthcare, Claremont, California, United States, 91711
Full Time- Must be available weekends if necessary
$68,600- $75,000
Claremont, CA
Claremont Hacienda, a Generations Healthcare MHRC facility, is looking for a Director of Social Service to join our team.
Job Description:
The Social Services Director is responsible for planning, organizing, and directing the overall operation of the Social Services Department at the Mental Health Rehabilitation Center (MHRC). This includes support of admissions, case management, discharge planning, and court liaison responsibilities. The Social Services Director ensures that residents’ social, emotional, legal, and discharge needs are identified and met in accordance with all applicable regulations, facility policies, and residents’ rights. This role works closely with the interdisciplinary team (IDT), families, courts, and outside agencies to promote residents’ well-being, facilitate smooth transitions, and support individualized treatment and recovery goals.
Essential Functions and Responsibilities:
Coordinate and support the admissions process, ensuring eligibility, documentation, and placement criteria are met.
Conduct psychosocial assessments at admission and orient residents and families/support persons (if applicable) to the MHRC program.
Collaborate with referral sources, hospitals, courts, and community partners to support timely and appropriate admissions.
Ensure residents’ psychosocial needs are identified and addressed in care planning and daily services.
Support residents in exercising their rights, making informed choices, and participating in treatment planning.
Assist residents in adjusting to the MHRC environment and provide orientation upon admission.
Promote a positive, respectful, and supportive environment for residents and their families.
Provide case management services from admission through discharge.
Develop individualized service plans addressing treatment goals, court mandates, and community reintegration.
Coordinate discharge planning, including arranging community services, housing, and outpatient supports.
Communicate regularly with conservators, families, and community providers to support continuity of care.
Maintain working relationships with hospitals, outpatient providers, case managers, and other resources to ensure successful transitions.
Serve as the primary liaison with the court system for residents admitted under mandate.
Prepare and submit required reports, updates, and documentation to courts and other legal entities.
Maintain effective communication with probation officers, attorneys, and other legal representatives to ensure compliance with court orders.
Complete timely and accurate assessments, care plans, progress notes, and discharge summaries in accordance with Title 9 and facility policies.
Ensure compliance with regulatory requirements related to social services, resident rights, and care coordination.
Participate in audits, surveys, and quality assurance activities.
Collaborate with nursing, medical, and program staff to ensure residents’ social and emotional needs are integrated into care planning.
Attend and contribute to resident care conferences and treatment planning meetings.
Support crisis intervention and de-escalation efforts when needed.
Supervise and support assigned social services staff, ensuring quality and timeliness of services.
Provide training and orientation on resident rights, communication strategies, and discharge planning.
Conduct performance reviews and foster professional development of social services staff.
Knowledge, Skills, and Abilities:
Knowledge of psychosocial needs of individuals with mental health conditions.
Knowledge of resident rights, admissions processes, case management, discharge planning, and community resources.
Knowledge of court-mandated treatment processes and ability to prepare and present reports to legal entities.
Knowledge of electronic medical records systems; PointClick Care preferred.
Strong communication, interpersonal, and conflict-resolution skills.
Ability to build positive relationships with residents, families, staff, and outside agencies.
Organizational and time-management skills to balance multiple priorities.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with documentation and use of basic computer applications (e.g., Office365 or similar).
Demonstrates a commitment to professional growth and lifelong learning.
Education And Experience
Bachelor’s degree in social work, psychology, sociology, human services, or a related field preferred; equivalent experience may be considered.
Minimum of 2–3 years of experience in a healthcare, behavioral health, or long-term care setting.
Prior experience in social services or case management within a SNF, MHRC, or related environment strongly preferred.
Supervisory experience preferred.
Basic Life Support Certification required.
Experience working with adults with moderate to severe mental illness preferred.
Generations Healthcare’s Mission: Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.
We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.
Please note:
This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
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$68,600- $75,000
Claremont, CA
Claremont Hacienda, a Generations Healthcare MHRC facility, is looking for a Director of Social Service to join our team.
Job Description:
The Social Services Director is responsible for planning, organizing, and directing the overall operation of the Social Services Department at the Mental Health Rehabilitation Center (MHRC). This includes support of admissions, case management, discharge planning, and court liaison responsibilities. The Social Services Director ensures that residents’ social, emotional, legal, and discharge needs are identified and met in accordance with all applicable regulations, facility policies, and residents’ rights. This role works closely with the interdisciplinary team (IDT), families, courts, and outside agencies to promote residents’ well-being, facilitate smooth transitions, and support individualized treatment and recovery goals.
Essential Functions and Responsibilities:
Coordinate and support the admissions process, ensuring eligibility, documentation, and placement criteria are met.
Conduct psychosocial assessments at admission and orient residents and families/support persons (if applicable) to the MHRC program.
Collaborate with referral sources, hospitals, courts, and community partners to support timely and appropriate admissions.
Ensure residents’ psychosocial needs are identified and addressed in care planning and daily services.
Support residents in exercising their rights, making informed choices, and participating in treatment planning.
Assist residents in adjusting to the MHRC environment and provide orientation upon admission.
Promote a positive, respectful, and supportive environment for residents and their families.
Provide case management services from admission through discharge.
Develop individualized service plans addressing treatment goals, court mandates, and community reintegration.
Coordinate discharge planning, including arranging community services, housing, and outpatient supports.
Communicate regularly with conservators, families, and community providers to support continuity of care.
Maintain working relationships with hospitals, outpatient providers, case managers, and other resources to ensure successful transitions.
Serve as the primary liaison with the court system for residents admitted under mandate.
Prepare and submit required reports, updates, and documentation to courts and other legal entities.
Maintain effective communication with probation officers, attorneys, and other legal representatives to ensure compliance with court orders.
Complete timely and accurate assessments, care plans, progress notes, and discharge summaries in accordance with Title 9 and facility policies.
Ensure compliance with regulatory requirements related to social services, resident rights, and care coordination.
Participate in audits, surveys, and quality assurance activities.
Collaborate with nursing, medical, and program staff to ensure residents’ social and emotional needs are integrated into care planning.
Attend and contribute to resident care conferences and treatment planning meetings.
Support crisis intervention and de-escalation efforts when needed.
Supervise and support assigned social services staff, ensuring quality and timeliness of services.
Provide training and orientation on resident rights, communication strategies, and discharge planning.
Conduct performance reviews and foster professional development of social services staff.
Knowledge, Skills, and Abilities:
Knowledge of psychosocial needs of individuals with mental health conditions.
Knowledge of resident rights, admissions processes, case management, discharge planning, and community resources.
Knowledge of court-mandated treatment processes and ability to prepare and present reports to legal entities.
Knowledge of electronic medical records systems; PointClick Care preferred.
Strong communication, interpersonal, and conflict-resolution skills.
Ability to build positive relationships with residents, families, staff, and outside agencies.
Organizational and time-management skills to balance multiple priorities.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with documentation and use of basic computer applications (e.g., Office365 or similar).
Demonstrates a commitment to professional growth and lifelong learning.
Education And Experience
Bachelor’s degree in social work, psychology, sociology, human services, or a related field preferred; equivalent experience may be considered.
Minimum of 2–3 years of experience in a healthcare, behavioral health, or long-term care setting.
Prior experience in social services or case management within a SNF, MHRC, or related environment strongly preferred.
Supervisory experience preferred.
Basic Life Support Certification required.
Experience working with adults with moderate to severe mental illness preferred.
Generations Healthcare’s Mission: Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.
We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.
Please note:
This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
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