Atlantic Coast Mortgage, LLC
Mortgage Lock Desk Analyst
Atlantic Coast Mortgage, LLC, Fairfax, Virginia, United States, 22032
Our team is redefining the industry — and creating a culture of excellence.
Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.
Atlantic Coast Mortgage, LLC ("ACM") is looking for a
Mortgage Lock Desk Analyst
to join our
Secondary and Capital Markets Team . This position will be responsible for day-to-day management and completion of lock desk operations, inquiries, and work requests. The ideal candidate will be a self-motivated, strong communicator with exceptional attention to detail and organizational skills.
Job Duties and Responsibilities:
Take, enter and manage daily lock volume
Upload/process existing locked loans
Review daily pipeline reports and manage lock expirations/extensions/relocks to ensure appropriate coverage through loan closing and purchase
Maintain lock documentation, ensuring its delivery and communication to appropriate parties
Provide exceptional customer service to all internal employees and external partners
Qualifications:
1+ year of experience working with Encompass and PollyEx preferred
2+ years of experience working in the mortgage industry preferred
2+ years of experience working with Microsoft Office/Excel
Ability to build strong working relationships and deliver exceptional service
Knowledge of mortgage banking operations, pricing, programs, products and procedures
Attention to detail and ability to complete tasks on schedule
Strong multitasking, written, and verbal communication skills
#J-18808-Ljbffr
Atlantic Coast Mortgage, LLC ("ACM") is looking for a
Mortgage Lock Desk Analyst
to join our
Secondary and Capital Markets Team . This position will be responsible for day-to-day management and completion of lock desk operations, inquiries, and work requests. The ideal candidate will be a self-motivated, strong communicator with exceptional attention to detail and organizational skills.
Job Duties and Responsibilities:
Take, enter and manage daily lock volume
Upload/process existing locked loans
Review daily pipeline reports and manage lock expirations/extensions/relocks to ensure appropriate coverage through loan closing and purchase
Maintain lock documentation, ensuring its delivery and communication to appropriate parties
Provide exceptional customer service to all internal employees and external partners
Qualifications:
1+ year of experience working with Encompass and PollyEx preferred
2+ years of experience working in the mortgage industry preferred
2+ years of experience working with Microsoft Office/Excel
Ability to build strong working relationships and deliver exceptional service
Knowledge of mortgage banking operations, pricing, programs, products and procedures
Attention to detail and ability to complete tasks on schedule
Strong multitasking, written, and verbal communication skills
#J-18808-Ljbffr