Logo
BiFulco Medical Group

Client Relations and Sales Representative

BiFulco Medical Group, Orlando, Florida, us, 32885

Save Job

Client Relations and Sales Representative

Full-time

BiFulco Medical Group

Hiring Company:

BiFulco Medical Group

Office Specialty:

Life Care Planner, Physician Expert Witnesses & PM & R Patient Care

Department:

Client Relations Department

Main Office:

Tampa, FL

Job Status:

Full Time

BiFulco Medical Group (BMG) is a leader in physician authored life care plans. BMG provides an integrated approach of both patient medical services and litigation support services by providing objective life care plans, quantifying traumatic injuries, and providing expert witness services. The company’s genuine and caring approach not only plays a part in restoring patients’ health, but also aids in restoring hope after an injury.

BMG is a fast‑growing business with both medical and legal focus. We are seeking a professional who will be responsible for organizing permanent medical records related to a medical office, working alongside the case management team, engaging in constant communication with patients and clients, while always demonstrating a genuine passion for helping patients.

We are looking for an experienced Client Relations Representative who is positive, hardworking, detail‑oriented, and takes pride in their work. The position’s focus will be to build up the client base, maintain existing client relationships, and revive inactive customers.

As part of the Client Relations team you will be required to know and articulate the company’s professional services in Life Care Plans (LCP), Physical Lead Expert Witness, and other related products based on projected and future medical costs for ill or injured patients.

You will be required to conduct market research, draft status reports, communicate with law firms and injured patients, conduct questionnaires, travel and learn about physician patient visits, medical billing, depositions, and trials. You will also attend conferences, maintain accurate and complete record‑keeping, and participate in additional projects and tasks.

Generate new sales opportunities via phone, email, or other electronic communication. Respond to client requests. Coordinate with other departments in handling cases, scheduling meetings, following up, and overall providing outstanding service to clients.

Develop new clients and relationships in the legal and medical fields.

Help develop and implement strategic marketing and sales plans.

Cold‑call prospective clients and inactive accounts, and maintain your client base.

Manage and maintain CRM database of prospects.

Facilitate client meetings both in person and/or remotely using current online presentation applications (Skype for Business, Join.Me).

Report weekly sales metrics and forecasts.

Develop market analysis to identify new clients.

Stay current with client needs, competition, and industry trends.

Deliver sales presentations/proposals to prospective clients with a successful closing rate.

Develop and manage client & agency relationships.

Manage projects to ensure completion on time.

Assist with sales/marketing and advertising campaigns.

Maintain a strong working knowledge of the company, services, and market through research, self‑education, conferences, attending witness testimonies, and training sessions.

Maintain active participation and membership in networking organizations.

Required Education:

Minimum of an equivalent two‑year Associate’s degree in a related medical field is preferred.

Two years or more experience in sales and marketing.

Requirements:

Must have reliable transportation and a cell phone.

Must live in the Orlando, FL area.

Must have a passion for reaching out and visiting clients.

Proven marketing and sales experience, with a minimum of two years.

Experience setting up and managing social media accounts, including LinkedIn, Facebook, and Snapchat.

Ability to work independently and autonomously.

Exhibit strong skills in time management, flexibility, multi‑tasking, and resource management.

Strong oral, phone, and written communication skills, with the ability to listen and apply highly focused attention to detail.

Exceptional interpersonal skills and patient focus, with the ability to display a caring demeanor during frequent communications.

Strong team‑player skills with the ability to work harmoniously in an evolving work environment.

Rapid learner with the ability to grasp new concepts, processes, and protocols.

Proficient in technology, social media, business software, Microsoft Office 365 (Word, Excel, Outlook), SharePoint, Microsoft Lync, and Adobe PDF. Knowledge in developing spreadsheets and documents is also required.

Experience with cloud services for online file management, including uploading files.

Local candidates only in the Orlando, FL area.

All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr