Amazon
About Amazon
Amazon strives to be Earth's most customer‑centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world‑class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role Account Management – Brand Specialist
As a Brand Specialist you will be part of the Amazon Vendor Services (AVS) Team of Retail Business Services. You will help shape and deliver on a strategy for managing Amazon AVS vendors. The AVS team is looking for a bright, customer‑centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and be responsible for all aspects of the vendor’s business with Amazon, engaging directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing to drive the performance of strategic vendor partners at Amazon. In this role you will focus on the operational aspects of managing the customer relationships with our vendors.
You will conceive, create, and analyze a wide range of marketing activities and campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. You will also investigate the operational aspects of vendor business with Amazon, conduct root‑cause analysis of issues and opportunities affecting business, and publish recommendations and action plans based on data to improve vendor experience.
Timings will be per EU shift: 12:00 pm IST to 9:00 pm IST.
Key Job Responsibilities
Establish long‑term partnerships with key vendor partners for the group of vendors handled.
Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
Conduct deep‑dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
Success will be measured by the performance of your vendors on input metrics and the impact on creating a great customer experience for buying consumers.
Conduct regular WBRs and MBRs with the vendors, highlight business metric performance, and build action plans.
Basic Qualifications
Experience with Excel
1+ years of Account Management/Vendor Management
Preferred Qualifications
3+ years of vendor management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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About the Role Account Management – Brand Specialist
As a Brand Specialist you will be part of the Amazon Vendor Services (AVS) Team of Retail Business Services. You will help shape and deliver on a strategy for managing Amazon AVS vendors. The AVS team is looking for a bright, customer‑centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and be responsible for all aspects of the vendor’s business with Amazon, engaging directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing to drive the performance of strategic vendor partners at Amazon. In this role you will focus on the operational aspects of managing the customer relationships with our vendors.
You will conceive, create, and analyze a wide range of marketing activities and campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. You will also investigate the operational aspects of vendor business with Amazon, conduct root‑cause analysis of issues and opportunities affecting business, and publish recommendations and action plans based on data to improve vendor experience.
Timings will be per EU shift: 12:00 pm IST to 9:00 pm IST.
Key Job Responsibilities
Establish long‑term partnerships with key vendor partners for the group of vendors handled.
Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
Conduct deep‑dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
Success will be measured by the performance of your vendors on input metrics and the impact on creating a great customer experience for buying consumers.
Conduct regular WBRs and MBRs with the vendors, highlight business metric performance, and build action plans.
Basic Qualifications
Experience with Excel
1+ years of Account Management/Vendor Management
Preferred Qualifications
3+ years of vendor management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
#J-18808-Ljbffr