LifeLink Foundation
Description
Join LifeLink—Join a Life Saving Team!
About LifeLink: More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life‑changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established—founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision‑driven organization of more than 700 dedicated professionals across west‑central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we honor donors and save lives through organ and tissue donation. Our vision is to maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values of Compassion, Excellence, Legacy, People, and Quality.
What You’ll Do As a Performance Improvement Specialist, you will directly contribute to LifeLink’s life‑saving mission, supporting the Organ Procurement Organization (OPO) by coordinating the planning and implementation of systematic approaches that improve clinical and operational outcomes.
Key Responsibilities
Support planning, set‑up, execution, and follow‑up of performance improvement initiatives with OPO leadership and frontline staff.
Facilitate and lead high‑functioning workgroups on short and long‑duration projects to improve outcomes, engaging and developing team members.
Assist in developing project charters, plans, and documents that demonstrate high reliability and performance through effective use of data.
Identify and implement data‑driven strategies to ensure team success.
Create and maintain timely progress reports, including A3s, key driver diagrams, run charts, and PDSA documentation.
Execute pilots, time studies, process observations, value‑stream maps, and other activities that support PI decision‑making.
Develop and report key metrics to demonstrate quality improvement across the OPO.
Assist the QAPI team in reviewing, analyzing, and interpreting information to identify improvement opportunities from variance and incident data, and conduct root‑cause analysis.
Lead and guide teams through policy and protocol development and updates, ensuring regulatory compliance and proposing revisions.
Participate in quarterly Process/Performance Improvement Committee meetings and serve as co‑chair of the Improvement Projects Committee.
Ensure compliance with and evaluation of the OPO Quality Assessment Performance Improvement Plan.
Participate in testing and validation of iTransplant update releases, updating protocols/guidelines as needed.
Participate in regulatory surveys and inspections, including CMS, OPTN/UNOS, AHCA, and other audits.
Maintain professional knowledge through workshops, publications, networks, and professional societies.
Serve as a liaison and maintain professional relationships with LifeLink leadership and staff.
Who You Are
Passionate about helping others and making a difference.
Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
Bachelor’s degree required, preferably in Business or Healthcare.
Minimum of two to four years of experience with Performance Improvement methodologies, preferably in healthcare.
Demonstrated skill and knowledge of value stream mapping and LEAN management principles, process mapping, and root‑cause investigation techniques.
Lean Six Sigma Green Belt certification, or ability to obtain within first year of hire.
Critical thinking skills to analyze data, monitor trends, and identify opportunities to improve performance.
Strong interpersonal skills to interact with all staff levels and influence teams without direct oversight.
Advanced knowledge of Microsoft Office Suite.
Highly organized, detail‑oriented, self‑starter, and capable of working independently.
Strong verbal and written communication skills.
A collaborator who thrives in a mission‑first environment.
Working Conditions Work requires extended hours during peak procurement periods. Office space and equipment will be provided. OSHA Risk Classification: Low.
Why LifeLink
Part of an organization with a legacy of saving lives.
Supportive team across Florida, Georgia, and Puerto Rico.
COMPANY PAID Medical, Dental, Disability & Life Insurance.
Generous COMPANY PAID Pension Plan.
Paid Vacation, Sick Days & Holidays.
Growth opportunities in a mission‑driven, high‑impact nonprofit.
Work with purpose, knowing your efforts touch lives.
Diversity, Equity & Inclusion LifeLink is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives? Your next career move could be the most meaningful one yet.
#J-18808-Ljbffr
About LifeLink: More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life‑changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established—founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision‑driven organization of more than 700 dedicated professionals across west‑central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we honor donors and save lives through organ and tissue donation. Our vision is to maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values of Compassion, Excellence, Legacy, People, and Quality.
What You’ll Do As a Performance Improvement Specialist, you will directly contribute to LifeLink’s life‑saving mission, supporting the Organ Procurement Organization (OPO) by coordinating the planning and implementation of systematic approaches that improve clinical and operational outcomes.
Key Responsibilities
Support planning, set‑up, execution, and follow‑up of performance improvement initiatives with OPO leadership and frontline staff.
Facilitate and lead high‑functioning workgroups on short and long‑duration projects to improve outcomes, engaging and developing team members.
Assist in developing project charters, plans, and documents that demonstrate high reliability and performance through effective use of data.
Identify and implement data‑driven strategies to ensure team success.
Create and maintain timely progress reports, including A3s, key driver diagrams, run charts, and PDSA documentation.
Execute pilots, time studies, process observations, value‑stream maps, and other activities that support PI decision‑making.
Develop and report key metrics to demonstrate quality improvement across the OPO.
Assist the QAPI team in reviewing, analyzing, and interpreting information to identify improvement opportunities from variance and incident data, and conduct root‑cause analysis.
Lead and guide teams through policy and protocol development and updates, ensuring regulatory compliance and proposing revisions.
Participate in quarterly Process/Performance Improvement Committee meetings and serve as co‑chair of the Improvement Projects Committee.
Ensure compliance with and evaluation of the OPO Quality Assessment Performance Improvement Plan.
Participate in testing and validation of iTransplant update releases, updating protocols/guidelines as needed.
Participate in regulatory surveys and inspections, including CMS, OPTN/UNOS, AHCA, and other audits.
Maintain professional knowledge through workshops, publications, networks, and professional societies.
Serve as a liaison and maintain professional relationships with LifeLink leadership and staff.
Who You Are
Passionate about helping others and making a difference.
Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
Bachelor’s degree required, preferably in Business or Healthcare.
Minimum of two to four years of experience with Performance Improvement methodologies, preferably in healthcare.
Demonstrated skill and knowledge of value stream mapping and LEAN management principles, process mapping, and root‑cause investigation techniques.
Lean Six Sigma Green Belt certification, or ability to obtain within first year of hire.
Critical thinking skills to analyze data, monitor trends, and identify opportunities to improve performance.
Strong interpersonal skills to interact with all staff levels and influence teams without direct oversight.
Advanced knowledge of Microsoft Office Suite.
Highly organized, detail‑oriented, self‑starter, and capable of working independently.
Strong verbal and written communication skills.
A collaborator who thrives in a mission‑first environment.
Working Conditions Work requires extended hours during peak procurement periods. Office space and equipment will be provided. OSHA Risk Classification: Low.
Why LifeLink
Part of an organization with a legacy of saving lives.
Supportive team across Florida, Georgia, and Puerto Rico.
COMPANY PAID Medical, Dental, Disability & Life Insurance.
Generous COMPANY PAID Pension Plan.
Paid Vacation, Sick Days & Holidays.
Growth opportunities in a mission‑driven, high‑impact nonprofit.
Work with purpose, knowing your efforts touch lives.
Diversity, Equity & Inclusion LifeLink is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives? Your next career move could be the most meaningful one yet.
#J-18808-Ljbffr