Aftermarket Sales & Customer Experience Specialist
Safford Mazda Fairfax, Fairfax, Virginia, United States, 22032
At
Safford Mazda Fairfax , we believe every interaction after the sale matters just as much as the purchase itself. We’re looking for a
Aftermarket Sales & Customer Experience Specialist
who takes pride in building trust, guiding customers through protection options, and ensuring a seamless ownership experience from delivery forward.
This role is ideal for someone who enjoys helping customers, understands the value of follow-through, and wants to grow within a respected, award-winning dealership group.
What You’ll Do
Own and coordinate all
aftermarket sales activities
within the dealership
Serve as a key ambassador for the
customer experience
after the vehicle sale
Present and sell
vehicle protection products and accessories
in a consultative, customer-focused way
Clearly explain
protection packages, benefits, and product guarantees
Work directly with customers
in person, by phone, and online
Process aftermarket orders and accurately document customer purchases
Support customers after delivery with questions, follow-up, and scheduling assistance
Collaborate closely with the
Finance team
to assist with documentation and workflow
What We’re Looking For
Proven experience in
customer service or hospitality-driven roles
Strong communication skills and a natural ability to build rapport
Excellent organization and follow-through
Positive attitude, professionalism, and strong work ethic
Automotive experience is a plus, but
not required
— we provide training
What We Offer
Competitive compensation
with performance opportunity
Comprehensive
training and mentorship program
Career growth opportunities within a large, respected dealer group
Advancement potential within the
first 6 months
for top performers
401(k) with employer contribution
Medical, Dental, Vision, FSA, and HSA plans
Short- and long-term disability, life, accident, and critical illness coverage
If you’re passionate about customer experience, enjoy working in a fast-paced environment, and want to grow with a dealership that puts people first, we’d love to meet you.
Apply today and start building a rewarding career with Safford Mazda Fairfax.
Safford Mazda Fairfax is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
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Safford Mazda Fairfax , we believe every interaction after the sale matters just as much as the purchase itself. We’re looking for a
Aftermarket Sales & Customer Experience Specialist
who takes pride in building trust, guiding customers through protection options, and ensuring a seamless ownership experience from delivery forward.
This role is ideal for someone who enjoys helping customers, understands the value of follow-through, and wants to grow within a respected, award-winning dealership group.
What You’ll Do
Own and coordinate all
aftermarket sales activities
within the dealership
Serve as a key ambassador for the
customer experience
after the vehicle sale
Present and sell
vehicle protection products and accessories
in a consultative, customer-focused way
Clearly explain
protection packages, benefits, and product guarantees
Work directly with customers
in person, by phone, and online
Process aftermarket orders and accurately document customer purchases
Support customers after delivery with questions, follow-up, and scheduling assistance
Collaborate closely with the
Finance team
to assist with documentation and workflow
What We’re Looking For
Proven experience in
customer service or hospitality-driven roles
Strong communication skills and a natural ability to build rapport
Excellent organization and follow-through
Positive attitude, professionalism, and strong work ethic
Automotive experience is a plus, but
not required
— we provide training
What We Offer
Competitive compensation
with performance opportunity
Comprehensive
training and mentorship program
Career growth opportunities within a large, respected dealer group
Advancement potential within the
first 6 months
for top performers
401(k) with employer contribution
Medical, Dental, Vision, FSA, and HSA plans
Short- and long-term disability, life, accident, and critical illness coverage
If you’re passionate about customer experience, enjoy working in a fast-paced environment, and want to grow with a dealership that puts people first, we’d love to meet you.
Apply today and start building a rewarding career with Safford Mazda Fairfax.
Safford Mazda Fairfax is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
#J-18808-Ljbffr