Paycor Hospitality LLC
Hotel Sales Coordinator- Schaumburg, IL
Paycor Hospitality LLC, Schaumburg, Illinois, us, 60159
Job Summary
We are seeking an organized and customer-focused
Hotel Sales Coordinator/Assistant
to join our dynamic sales team for a growing hotel management company. This role supports the sales department with a focus on group sales coordination and administrative tasks for several hotel properties our sale's team supports, helping ensure a seamless experience for clients and internal teams. You'll play a key role in assisting with group bookings, event coordination, and day-to-day administrative operations for our hustling sales team.
This is a great opportunity for a parent re-entering the workforce, someone with experience in hospitality wanting to experience a different side of the industry, new graduates, or someone simply looking for a meaningful role in a supportive environment. Typical office hour shifts with a min. requirement of 40 hours per week within M-F day-time hours. This is a fully on-site, non-remote position.
Key Responsibilities Group Sales Support
Assist Sales Manager(s) and Director with group inquiries, proposals, and contracts for meetings, events, and maintenance of group room blocks.
Coordinate group reservations, rooming lists, and special requirements with the front desk and reservations teams.
Communicate with clients and event planners to confirm details, timelines, and requirements of hotel policies and procedures.
Ensure accurate data entry for group bookings in the PMS and sales systems.
Help prepare weekly/monthly internal group memos, BEO's and maintain function sheets.
Follow up with client's post-event to gather feedback and encourage repeat business.
Sales Administration
Prepare and distribute sales reports, pace reports, and other documentation as needed on a daily, weekly, and monthly basis.
Maintain organized and up-to-date client files, contacts, and correspondence in CRM systems (e.g., Delphi, ARMS).
Draft proposals, contracts, and presentations for potential clients.
Coordinate with internal departments to support sales efforts.
Client Relations & Communication
Respond promptly to incoming sales inquiries via phone, email, or walk-ins.
Assist in organizing site tours and follow-up communication with prospective clients.
Represent the hotel professionally in all interactions, maintaining a customer-centric attitude.
Qualifications
Strong computer skills required (MS Office Suite-Word, Excel, PowerPoint, Outlook).
Excellent verbal and written communication skills.
High attention to detail, time management, and organizational skills - you will be accountable for deadlines.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
A team player with a positive and professional attitude, you are the face of the sales department and our company.
Preferred Traits
Previous experience in hotel sales, front office, reservations, or event coordination is a plus but not required.
Preferred experience in hotel or sales operation systems tools a plus, but we are willing to train the right person.
Previous administrative or office experience is a MAJOR plus.
Familiarity with group sales cycles and hotel operations, specifically for Marriott or Hilton properties.
Customer-service mindset with a solutions-oriented approach.
If offered, employment is contingent on cleared Background check.
#J-18808-Ljbffr
Hotel Sales Coordinator/Assistant
to join our dynamic sales team for a growing hotel management company. This role supports the sales department with a focus on group sales coordination and administrative tasks for several hotel properties our sale's team supports, helping ensure a seamless experience for clients and internal teams. You'll play a key role in assisting with group bookings, event coordination, and day-to-day administrative operations for our hustling sales team.
This is a great opportunity for a parent re-entering the workforce, someone with experience in hospitality wanting to experience a different side of the industry, new graduates, or someone simply looking for a meaningful role in a supportive environment. Typical office hour shifts with a min. requirement of 40 hours per week within M-F day-time hours. This is a fully on-site, non-remote position.
Key Responsibilities Group Sales Support
Assist Sales Manager(s) and Director with group inquiries, proposals, and contracts for meetings, events, and maintenance of group room blocks.
Coordinate group reservations, rooming lists, and special requirements with the front desk and reservations teams.
Communicate with clients and event planners to confirm details, timelines, and requirements of hotel policies and procedures.
Ensure accurate data entry for group bookings in the PMS and sales systems.
Help prepare weekly/monthly internal group memos, BEO's and maintain function sheets.
Follow up with client's post-event to gather feedback and encourage repeat business.
Sales Administration
Prepare and distribute sales reports, pace reports, and other documentation as needed on a daily, weekly, and monthly basis.
Maintain organized and up-to-date client files, contacts, and correspondence in CRM systems (e.g., Delphi, ARMS).
Draft proposals, contracts, and presentations for potential clients.
Coordinate with internal departments to support sales efforts.
Client Relations & Communication
Respond promptly to incoming sales inquiries via phone, email, or walk-ins.
Assist in organizing site tours and follow-up communication with prospective clients.
Represent the hotel professionally in all interactions, maintaining a customer-centric attitude.
Qualifications
Strong computer skills required (MS Office Suite-Word, Excel, PowerPoint, Outlook).
Excellent verbal and written communication skills.
High attention to detail, time management, and organizational skills - you will be accountable for deadlines.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
A team player with a positive and professional attitude, you are the face of the sales department and our company.
Preferred Traits
Previous experience in hotel sales, front office, reservations, or event coordination is a plus but not required.
Preferred experience in hotel or sales operation systems tools a plus, but we are willing to train the right person.
Previous administrative or office experience is a MAJOR plus.
Familiarity with group sales cycles and hotel operations, specifically for Marriott or Hilton properties.
Customer-service mindset with a solutions-oriented approach.
If offered, employment is contingent on cleared Background check.
#J-18808-Ljbffr