Customer Retention Specialist – State Farm Agent Team Member
State Farm, New York, New York, us, 10261
Benefits
401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Important Details
This is a 100% remote role. Both full-time and part-time positions are available. Applicants must have 2+ years of prior State Farm experience to be considered. Role Description
As a Customer Retention Specialist – State Farm Agent Team Member with Dominick Abramo – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities
Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications
Communication and interpersonal skills. Detail-oriented and able to multitask. Provide timely and thorough activity reports to agent. Bilingual – Spanish preferred. Must have prior State Farm experience. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This is a remote position. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. State Farm
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401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Important Details
This is a 100% remote role. Both full-time and part-time positions are available. Applicants must have 2+ years of prior State Farm experience to be considered. Role Description
As a Customer Retention Specialist – State Farm Agent Team Member with Dominick Abramo – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities
Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications
Communication and interpersonal skills. Detail-oriented and able to multitask. Provide timely and thorough activity reports to agent. Bilingual – Spanish preferred. Must have prior State Farm experience. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This is a remote position. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. State Farm
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