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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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About Tavrn: Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chronologies, demand letters, and medical record retrieval. We are dedicated to becoming the leading AI-driven solution provider for personal injury, medical malpractice, workers' compensation, SSDI legal practices, and beyond. Our vision includes expanding our innovative AI-driven solutions into adjacent industries such as eDiscovery, healthcare, insurance, and other data-intensive sectors.

Position Overview: We’re looking for a proactive and relationship-driven Customer Success Manager to join our growing team. In this role, you'll ensure our customers maximize the value they receive from Tavrn’s solutions, driving customer satisfaction, retention, and growth.

Key Responsibilities:

Manage and nurture relationships with strategic customer accounts, ensuring satisfaction and ongoing engagement.
Identify opportunities for account expansion and growth, actively driving customer retention.
Communicate effectively with customers, prioritizing and managing their requests and feedback.
Understand and navigate complex customer workflows and requirements, providing tailored support and solutions.
Collaborate internally with sales, product, and engineering teams to align customer feedback with product improvements and developments.

Qualifications:

3–5 years of experience in customer-facing roles such as account management, sales, sales engineering, or consulting.
Proven ability to build and maintain strategic customer relationships.
Strong communication skills and the ability to manage and prioritize multiple customer requests simultaneously.
Capability to understand complex customer needs and workflows, adapting quickly to deliver effective solutions.
Relationship-driven mindset with a passion for ensuring customer success.

What We Offer:

Competitive compensation with salary in the range of $140,000 - 170,000 (placement within range based on experience and qualifications).
Growth and advancement opportunities within a dynamic AI startup environment.
Supportive team culture emphasizing innovation, collaboration, and customer impact.

Join Tavrn and help redefine how the legal industry leverages AI-driven solutions!

#J-18808-Ljbffr","

About Tavrn: Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chr...","Strategic Partnerships Lead",["B","2228859362"],"/jobs/2228859362-strategic-partnerships-lead","/jobs?keyword=Strategic+Partnerships+Lead",{"_426":425,"_430":506,"_449":450,"_441":507,"_240":508,"_437":509,"_424":425,"_111":510,"_428":191,"_429":191,"_451":450,"_439":440,"_422":511,"_452":512,"_427":118,"_463":513,"_457":514,"_465":510,"_466":440,"_468":515,"_470":471,"_472":516},["D",1769596299000],"Ivo","A leading tech startup in San Francisco seeks a Solutions Attorney to drive growth by engaging with law firms and legal teams. You will act as a trusted advisor, advocating for product adoption and integration, with responsibilities including conducting product demonstrations and creating implementation strategies. This role requires a strong legal background, customer-facing experience, and a proactive attitude. Benefits include competitive salary, unlimited PTO, and relocation support.
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About Tavrn:

Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chronologies, demand letters, and medical record retrieval. We are dedicated to becoming the leading AI-driven solution provider for personal injury, medical malpractice, workers' compensation, SSDI legal practices, and beyond. Our vision includes expanding our innovative AI-driven solutions into adjacent industries such as eDiscovery, healthcare, insurance, and other data‑intensive sectors.

Position Overview:

We are looking for a proven sales leader to serve as our first Head of SDR and take full ownership of a fast growing outbound engine. This person will lead our nine‑person SDR team, build the foundation for scale, coach and develop talent, and drive the performance needed to support our rapid growth.

This is a high visibility leadership role that reports directly to the VP of Sales. Your success is measured by the performance of the team. You will shape how we source pipeline, partner with AEs, and create a culture of excellence inside one of the most important teams in the company.

As we continue scaling quickly in 2026, this leader will also help build team structure, create repeatable processes, and support the need for additional management.

Key Responsibilities:

Lead the SDR team with responsibility for hiring, onboarding, training, territory assignment, and performance management
Run high‑impact team meetings, daily stand‑ups, and regular one‑on‑one coaching sessions
Analyze team metrics to find opportunities for improvement and decide where to apply pressure, add fuel, or adjust direction
Partner closely with Sales Leadership and RevOps to refine outbound strategy, improve conversion rates, and strengthen the handoff between SDR and AE
Build a culture of accountability, development, and consistent activity
Ensure the team remains call forward and confident on the phones
Create repeatable processes that support fast scaling in 2026 and beyond
Serve as a leader who motivates, inspires, and sets the tone for work ethic and excellence
Own team quota attainment and pipeline generation goals
Maintain alignment with Marketing, Product, and Customer teams to improve messaging and outbound relevance

Qualifications:

Minimum 3 plus years of SDR leadership experience at a SaaS company
Direct experience building and scaling an SDR team
A proven coaching mentality with a passion for improving SDR skill sets every day
Someone who believes that calling still matters and is comfortable making cold calls as part of coaching
Experience working in a call‑heavy outbound environment
Comfort working with tools like HubSpot, Nooks, Gong, and others (experience is helpful but not required)
A leader who thrives in a fast‑moving environment and loves helping SDRs grow into top performers
Strong communication, presence, and operational instincts

What We Offer:

Competitive compensation with an OTE of $160,000 to $250,000 depending on experience
Equity stock options
Comprehensive medical, dental, and vision benefits
A supportive and dynamic work environment within a rapidly scaling AI company
Significant opportunities for growth and leadership development

#J-18808-Ljbffr","

About Tavrn:

Tavrn is a pioneering legal AI company transforming the plaintiff law sector through automation of medical chronologie...","Head of Sales Development",["B","2421708044"],"5 days ago","/jobs/2421708044-head-of-sales-development","/jobs?keyword=Head+of+Sales+Development",{"_426":425,"_430":527,"_449":450,"_441":442,"_240":519,"_437":520,"_424":425,"_111":521,"_428":191,"_429":191,"_451":450,"_439":440,"_422":528,"_452":453,"_427":127,"_463":464,"_457":529,"_465":521,"_466":440,"_468":469,"_470":471,"_472":525},["D",1769145971000],["B","2104989491"],"/jobs/2104989491-head-of-sales-development",{"_426":425,"_430":531,"_449":450,"_441":532,"_240":533,"_437":534,"_424":425,"_111":535,"_428":191,"_429":191,"_451":450,"_439":440,"_422":536,"_452":537,"_427":118,"_463":538,"_457":539,"_465":535,"_466":440,"_468":540,"_470":471,"_472":541},["D",1770205656000],"Windsurf Inc.","A pioneering AI company seeks an Engagement Manager to elevate customer experiences using Devin. This role involves strategic account management, enhancing usage within enterprises, and collaborating with engineering teams. Ideal candidates will have a strong technical background, experience in enterprise-facing roles, and proven success in driving client relationships. Join us to shape the future of AI-driven teamwork in a fast-paced environment.
#J-18808-Ljbffr","A pioneering AI company seeks an Engagement Manager to elevate customer experiences using Devin. This role involves strategic account management, e...","Enterprise AI Engagement Leader",["B","2435115728"],"Work at Windsurf Inc.","3 days ago","/jobs/2435115728-enterprise-ai-engagement-leader","/jobs?keyword=Windsurf+Inc.","/jobs?keyword=Enterprise+AI+Engagement+Leader","actionData","errors"]