Gofractional
The company is at the forefront of developing AI-powered platforms aimed at transforming sales processes through innovative solutions. With a focus on building enterprise-grade AI agents, the company aims to enable human-like sales conversations and improve sales lead conversion. Supported by $15M in funding, the experienced team is dedicated to solving complex challenges with a multi-modal approach, indicating significant opportunities for product design and development.
Responsibilities
- Architect UX solutions for complex customer challenges, focusing on non-technical GTM users managing AI/human workflows.
- Lead user research and testing to deeply understand customer needs and inform product decisions.
- Define quantitative success criteria for products across multiple dimensions.
- Collaborate with the leadership team to define and refine the product roadmap.
- Operate autonomously while aligning with the technical vision and product goals.
- Stay current with best practices and emerging trends in AI applications to drive innovation.
- Contribute to a culture of sustainable innovation, collaboration, and continuous improvement.
- Manage and grow the Product Design team (Director role only).
Qualifications
- Director of Product Design
- 8+ years of product design experience, particularly in enterprise SaaS.
- Deep interest in the emerging landscape of AI-native products.
- Strong understanding of product design methodologies, modern tooling, and technologies.
- Proficiency in modern design tools like Figma.
- Ability to thrive in early-stage, agile environments and manage ambiguity.
- Excellent communication skills for collaboration with technical and non-technical stakeholders.
- Optional programming experience beneficial.
- Lead Product Designer
- 6+ years of product design experience, particularly in enterprise SaaS.
- Demonstrated interest in AI-native product landscapes.
- Strong grasp of product design methodologies and modern design tools.
- Proficiency in Figma.
- Proven ability to define solutions in early-stage, agile environments.
- Strong communication and interpersonal skills.
- Optional programming experience beneficial.
Location & Work Schedule
- Hybrid work environment: 3 days per week in downtown Manhattan office, option for remote work on Wednesdays and Fridays.