Director of AI-Driven Support & Automation

A leading immigration services firm seeks a highly skilled Director of Support and Automation to transform its support and automation services. The ideal candidate will lead operations for multiple teams and drive improvements in efficiency and user experience. With a focus on data-driven decision-making and automation strategies, this role ensures technology is a strategic enabler within the organization. Candidates should have extensive IT leadership experience, strong operational management skills, and a degree in IT or a related field.
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