Humana
A leading healthcare company is looking for a Lead Experience Researcher to enhance customer experiences through strategic insights. The ideal candidate should possess a strong background in experience research, human-centered design, and data analysis. Responsibilities include conducting mixed-method research, translating findings into actionable strategies, and collaborating with cross-functional teams. The role offers a competitive salary and benefits, including medical and retirement plans, and emphasizes a remote work policy with occasional travel.
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