Ironclad
Ironclad is the leading AI contracting platform that transforms agreements into assets. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
Submit your CV and any additional required information after you have read this description by clicking on the application button. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. For more information, visit or follow us on LinkedIn. As our Lead Customer Marketing Manager, youll own our customer marketing from start to finish, turning satisfied customers into enthusiastic advocates and their success stories into business momentum. We need someone who rolls up their sleeves, collaborates across teams, and loves nothing more than showing the world how Ironclad changes the game for our customers. Create compelling content that demonstrates Ironclads impact across industries and use cases in multiple formats (written, video, events) Identify and nurture key customers that can support marketing activities through case studies, speaking opportunities, etc Manage and maintain engagement and advocacy programs, continuously recruiting new customer advocates to help GTM teams meet their business goals. Customer stories: Manage a library of up-to-date customer success stories, and build strategies to scale customer references Manage quarterly customer satisfaction surveys to track program impact and continuously improve engagement Brand partnership: Partner closely with the corporate marketing team, from communications and social media, to strategy and design, to share our customers stories with the world 7+ years of experience in B2B marketing, with a focus on customer marketing or customer advocacy/engagement. ~ Experience creating and executing marketing campaigns and programs that drive customer engagement and advocacy. ~ Proficiency in marketing automation tools and CRM systems. ~ Ability to manage multiple priorities while maintaining high quality standards
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available ~ Market-leading leave policies, including gender-neutral parental leave and compassionate leave ~ Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use ~ Mental health support through Modern Health, including therapy, coaching, and digital tools ~ Home office setup stipend to make your space work for you ~ Pre-tax commuter benefits (US Employees) ~And most importantly: the opportunity to help build the company you want to work at
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. xsgimln Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Legal and EEO statement
Submit your CV and any additional required information after you have read this description by clicking on the application button. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. For more information, visit or follow us on LinkedIn. As our Lead Customer Marketing Manager, youll own our customer marketing from start to finish, turning satisfied customers into enthusiastic advocates and their success stories into business momentum. We need someone who rolls up their sleeves, collaborates across teams, and loves nothing more than showing the world how Ironclad changes the game for our customers. Create compelling content that demonstrates Ironclads impact across industries and use cases in multiple formats (written, video, events) Identify and nurture key customers that can support marketing activities through case studies, speaking opportunities, etc Manage and maintain engagement and advocacy programs, continuously recruiting new customer advocates to help GTM teams meet their business goals. Customer stories: Manage a library of up-to-date customer success stories, and build strategies to scale customer references Manage quarterly customer satisfaction surveys to track program impact and continuously improve engagement Brand partnership: Partner closely with the corporate marketing team, from communications and social media, to strategy and design, to share our customers stories with the world 7+ years of experience in B2B marketing, with a focus on customer marketing or customer advocacy/engagement. ~ Experience creating and executing marketing campaigns and programs that drive customer engagement and advocacy. ~ Proficiency in marketing automation tools and CRM systems. ~ Ability to manage multiple priorities while maintaining high quality standards
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available ~ Market-leading leave policies, including gender-neutral parental leave and compassionate leave ~ Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use ~ Mental health support through Modern Health, including therapy, coaching, and digital tools ~ Home office setup stipend to make your space work for you ~ Pre-tax commuter benefits (US Employees) ~And most importantly: the opportunity to help build the company you want to work at
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. xsgimln Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Legal and EEO statement