POSITION TITLE: DIRECTOR OF HOUSING
REPORTS TO: Chief Program Officer
SUPERVISES: Housing Supervisors
POSITION SUMMARY:
Lead and manage Caracoles housing department including all aspects of program planning, grants management and supervision of programs.
Provide leadership and direction to assure that the mission of Caracole is evident in our housing programs. Guide the department and staff to ensure that services are delivered at the highest quality level, in accordance with best practices and in compliance with funding/auditing bodies. Directors are key members of Leadership Team.
RESPONSIBILITIES:
PROGRAM PLANNING
- Determine program workplans, outcomes and goals according to strategic objectives.
- Develop policies and procedures for housing services in compliance with funders and federal requirements.
- Evaluate programs, test and implement improvements. Identify gaps in services and develop strategies to resolve them; review new opportunities, grants and partnerships within the program service area.
- Engage with community and state partners to develop programs, policies and best practices that improve services and access.
PROGRAM IMPLEMENTATION AND LEADERSHIP
- Assure that the Caracole mission and Housing First principles are evident in housing services.
- Provide fiscal management for department including developing and overseeing department budget.
- Hire, supervise and evaluate Housing Managers; support and direct their ability to guide, develop and implement new policies and procedures within the department.
- Build strong functional teams to support the work.
- Develop and revise policies, documentation and data systems to improve services, promote efficiency and assure regulatory compliance.
EVALUATION AND REPORTING
- Oversee the monitoring of program outcomes.
- Identify and develop data analyses to assess service delivery and staff performance.
- Coordinate data collection and write or contribute to narrative for grant applications and reports; reports to leadership/board. Support timely accurate submission of grant applications and required reports.
COMMUNITY COLLABORATION
- Represent Caracole at local and state conferences, committees, etc.
- Represent Caracole on related consortia and boards, maintain and build external collaborative relationships.
- Establish and maintain collaborative relationships with other community providers.
- Facilitate and develop training/educational programs for staff and the community.
OTHER
- Key member of Leadership Team
- Participate with agency leadership in strategic planning processes.
- Assist with the coordination of staff education and training.
- Maintain confidentiality.
- Identify and pursue educational opportunities to promote professional growth.
- Complete other duties as assigned.
QUALIFICATIONS:
3-5 years of managerial and supervisory experience in social services, including planning, quality assurance, regulatory compliance, and grants management. Demonstrated experience with individuals living with HIV/AIDS, homelessness, mental illness, and/or substance use. Strong commitment to collaboration with ability to oversee housing services and integrate across the organization.
This position requires proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals, establish strong community linkages, and to teach and enact housing first principles.
REQUIRED SKILLS:
- Demonstrated supervisory/leadership/team building abilities.
- Demonstrated sensitivity to individuals living with chronic illness, mental health or substance use disorders and experiencing housing instability or homelessness.
- Understanding of data and outcomes measurement
- Attention to detail; regulatory compliance.
- Read, write, speak and understand English with excellent verbal and written communication skills.
- Advanced computer skills, including Microsoft Office, Word and Excel software.
- Ability to maintain confidentiality in verbal, print, and electronic communications.
PHYSICAL REQUIREMENTS:
This position includes time spent working in office, remote at home, and in the community. Work is generally 9-5 M-F. The employee must be able to remain in a stationary position for multiple hours. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand. Must be able to move throughout the building and other sites in the community. Employee must have reliable transportation and ability to drive to other sites and meetings as needed.
SALARY:
This position is full time, salary (exempt). The pay range is $85,700 - $88,000 annually based on experience.
BENEFITS INCLUDE:
- Hybrid work environment: in community, in office and at home, with a paid lunch hour.
- Competitive pay; annual increases, on-demand pay advances.
- Medical health insurance, dental, and vision.
- At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program.
- 401k retirement plan with a company match.
- Paid paternity leave.
- Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day.
- Reimbursements for work-related mileage and cellphone costs.
- Nonprofit student loan forgiveness program.
- Annual training allowance for all staff to continue their education
- Social work license supervision towards independent licensure, and continuing education credits.
- Opportunities for internship or practicum supervision
- Funded through government grants, donations and program income; no medical billing.
- Mission-focused local service agency with a focus on high-quality services and high-quality employment.
- A friendly, progressive, recovery-friendly and inclusive environment that values people.
Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV.
Compensation details: 85700-88000 Yearly Salary
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