Minnesota Staffing
Collections/Cash Applications Administrator
The Collections/Cash Applications Administrator is responsible for managing the accurate and timely application of payments, resolving payment discrepancies, and overseeing collection activities to ensure optimal cash flow. This role plays a critical part in maintaining the financial health of the organization by ensuring patient accounts and insurance payments are processed efficiently and in compliance with healthcare regulations. Key Responsibilities Cash Applications: Accurately post patient and insurance payments to the appropriate accounts in the billing system. Reconcile daily deposits and electronic remittance advice (ERA) with bank statements. Research and resolve unapplied or misapplied payments promptly. Collections: Monitor aging reports and follow up on outstanding balances with patients and insurance carriers. Initiate collection calls, send statements, and manage payment plans in accordance with company policies. Escalate delinquent accounts for further action or third-party collections when necessary. Dispute Resolution: Investigate and resolve payment discrepancies, denials, and underpayments. Collaborate with billing and coding teams to correct claim errors and resubmit as needed. Compliance & Reporting: Ensure adherence to HIPAA and healthcare compliance standards. Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review. Customer Service: Provide professional and empathetic communication with patients regarding account balances and payment options. Respond to inquiries from insurance companies and internal departments promptly. Requirements Qualifications Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or Healthcare Administration preferred. Experience: 2+ years of experience in healthcare collections, cash applications, or revenue cycle operations. Familiarity with medical billing systems (e.g., Epic, Cerner) and electronic payment platforms. Skills: Strong attention to detail and accuracy in financial transactions. Excellent communication and negotiation skills. Proficiency in Microsoft Office Suite (Excel, Word) and ability to learn new software quickly. Knowledge of insurance processes, EOBs, and healthcare reimbursement methodologies.
The Collections/Cash Applications Administrator is responsible for managing the accurate and timely application of payments, resolving payment discrepancies, and overseeing collection activities to ensure optimal cash flow. This role plays a critical part in maintaining the financial health of the organization by ensuring patient accounts and insurance payments are processed efficiently and in compliance with healthcare regulations. Key Responsibilities Cash Applications: Accurately post patient and insurance payments to the appropriate accounts in the billing system. Reconcile daily deposits and electronic remittance advice (ERA) with bank statements. Research and resolve unapplied or misapplied payments promptly. Collections: Monitor aging reports and follow up on outstanding balances with patients and insurance carriers. Initiate collection calls, send statements, and manage payment plans in accordance with company policies. Escalate delinquent accounts for further action or third-party collections when necessary. Dispute Resolution: Investigate and resolve payment discrepancies, denials, and underpayments. Collaborate with billing and coding teams to correct claim errors and resubmit as needed. Compliance & Reporting: Ensure adherence to HIPAA and healthcare compliance standards. Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review. Customer Service: Provide professional and empathetic communication with patients regarding account balances and payment options. Respond to inquiries from insurance companies and internal departments promptly. Requirements Qualifications Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or Healthcare Administration preferred. Experience: 2+ years of experience in healthcare collections, cash applications, or revenue cycle operations. Familiarity with medical billing systems (e.g., Epic, Cerner) and electronic payment platforms. Skills: Strong attention to detail and accuracy in financial transactions. Excellent communication and negotiation skills. Proficiency in Microsoft Office Suite (Excel, Word) and ability to learn new software quickly. Knowledge of insurance processes, EOBs, and healthcare reimbursement methodologies.