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Senior Escrow Specialist (Full Time) - Plano Ops Full Time Specialist NonExempt Plano, TX, US
External Applicants: Please apply through Prosperity Bank's Career Center at
https://www.prosperitybankusa.com/Careers .
Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Responsible for oversight of 3 rd party insurance and tax vendor and all tasks surrounding escrow
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Sets up escrow buckets for all consumer and commercial loans in the Core system
Provides oversight of 3 rd party insurance and tax vendor
Reviews and clears any exception items received by vendors
Review coming due and exception reports
Completes review of letters the tax and insurance vendors sends.
Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines
Reviews and validates all overages and shortages on escrow analysis
Ensures all escrow overages are mailed within RESPA guidelines
Completes research on any requests sent by the branches, call center or other internal departments
Researches and responds to all inquiries received through the Escrow Mailbox
Pays all premiums associates with insurance, tax or PMI invoices
Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines
Responsible for the endorsements, monitoring of repairs and inspections for Loss Drafts accounts
Research and resolution for tax suits received.
All other tasks as assigned
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
SUPERVISORY RESPONSIBILITIES:
This role has no supervisory duties.
QUALIFICATIONS
Education/Certification:
High School Diploma, GED or Equivalent.
Associates degree or equivalent from college a plus.
Required Knowledge:
Experience Required:
Minimum 3 years consumer and commercial loan experience required.
Skills/Abilities:
Must possess very detailed organizational skills and the ability to multi-task job duties.
Ability to read, interpret, and respond professionally to internal and external customer correspondence. Ability to speak effectively and clearly in response to internal and external customer requests and inquiries.
Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages. Must possess the ability to apply basic concepts of algebra.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking:
Especially where one must frequently convey detailed or important instructions or
ideas accurately, loudly, or quickly.
Average Hearing:
Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion:
Movements frequently and regularly required using the wrists, hands, and/or
Average Visual Abilities:
Average, ordinary, visual acuity necessary to prepare or inspect documents or
products, or operate machinery.
Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.
(Almost all office jobs.)
WORKING CONDITIONS
None:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability:
Ability to apply logical or scientific thinking to define problems, collect data
establish facts and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple
variables.
Mathematics Ability:
Ability to compute discount, interest, profit, and loss; commission markup and
selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
Language Ability:
Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and
encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using
prescribed format and conforming to all rules of punctuation, grammar, diction, and
style.
Ability to conduct training, communicates at panel discussions, and make
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Senior Escrow Specialist (Full Time) - Plano Ops Full Time Specialist NonExempt Plano, TX, US
External Applicants: Please apply through Prosperity Bank's Career Center at
https://www.prosperitybankusa.com/Careers .
Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Responsible for oversight of 3 rd party insurance and tax vendor and all tasks surrounding escrow
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Sets up escrow buckets for all consumer and commercial loans in the Core system
Provides oversight of 3 rd party insurance and tax vendor
Reviews and clears any exception items received by vendors
Review coming due and exception reports
Completes review of letters the tax and insurance vendors sends.
Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines
Reviews and validates all overages and shortages on escrow analysis
Ensures all escrow overages are mailed within RESPA guidelines
Completes research on any requests sent by the branches, call center or other internal departments
Researches and responds to all inquiries received through the Escrow Mailbox
Pays all premiums associates with insurance, tax or PMI invoices
Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines
Responsible for the endorsements, monitoring of repairs and inspections for Loss Drafts accounts
Research and resolution for tax suits received.
All other tasks as assigned
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
SUPERVISORY RESPONSIBILITIES:
This role has no supervisory duties.
QUALIFICATIONS
Education/Certification:
High School Diploma, GED or Equivalent.
Associates degree or equivalent from college a plus.
Required Knowledge:
Experience Required:
Minimum 3 years consumer and commercial loan experience required.
Skills/Abilities:
Must possess very detailed organizational skills and the ability to multi-task job duties.
Ability to read, interpret, and respond professionally to internal and external customer correspondence. Ability to speak effectively and clearly in response to internal and external customer requests and inquiries.
Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages. Must possess the ability to apply basic concepts of algebra.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking:
Especially where one must frequently convey detailed or important instructions or
ideas accurately, loudly, or quickly.
Average Hearing:
Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion:
Movements frequently and regularly required using the wrists, hands, and/or
Average Visual Abilities:
Average, ordinary, visual acuity necessary to prepare or inspect documents or
products, or operate machinery.
Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.
(Almost all office jobs.)
WORKING CONDITIONS
None:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability:
Ability to apply logical or scientific thinking to define problems, collect data
establish facts and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple
variables.
Mathematics Ability:
Ability to compute discount, interest, profit, and loss; commission markup and
selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
Language Ability:
Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and
encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using
prescribed format and conforming to all rules of punctuation, grammar, diction, and
style.
Ability to conduct training, communicates at panel discussions, and make
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