Retention Analytics & Ops Specialist (Remote)

A leading payments technology firm based in North Carolina is seeking an experienced Retention Operations Analyst to enhance retention initiatives and optimize customer experience. You will be responsible for analyzing customer behavior, identifying attrition drivers, and providing data-driven insights. The ideal candidate has a Bachelor's degree and 2-4 years of relevant experience in data analysis, with proficiency in tools like SQL, Excel, and Salesforce. A comprehensive benefits package is offered, and the role is eligible for remote work. #J-18808-Ljbffr