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New Hampshire Staffing

Collections Specialist

New Hampshire Staffing, Concord, New Hampshire, United States, 03301

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Collections Specialist

We are looking for a skilled Collections Specialist to join our team in Concord, New Hampshire. This is a long-term contract position offering an excellent opportunity to utilize your expertise in managing commercial and consumer collections. The ideal candidate will excel in handling payment processing and credit-related tasks while ensuring accurate billing and effective collection processes. Responsibilities: Manage and oversee commercial and consumer collections activities to ensure timely payments. Process and reconcile payments while maintaining accurate financial records. Evaluate credit risks and implement strategies to minimize outstanding debts. Communicate with clients and customers to address billing inquiries and resolve disputes. Monitor and track overdue accounts, initiating appropriate follow-up actions. Collaborate with internal teams to streamline collection processes and enhance efficiency. Prepare detailed reports on collection activities and account statuses. Ensure compliance with relevant laws and regulations while performing collection tasks. Build and maintain strong, detail-oriented relationships with clients to support positive outcomes in payment resolutions. Provide recommendations for improving collection strategies and minimizing financial risks. Requirements: Minimum of 2 years of experience in commercial and consumer collections. Strong knowledge of credit and collection processes. Proficiency in payment processing and billing systems. Excellent communication and negotiation skills. Ability to analyze financial data and assess credit risks. Detail-oriented with strong organizational and time-management abilities. Familiarity with relevant regulations and compliance standards. Proficiency in using collection management software and tools.