Byrne Dairy
Call Center Representative
Syracuse
Administrative, Secretarial & Clerical
Full-time
Opening on: Jan 8 2026
Upstate Connect
State of New York
TH Staff Assistant 2, NSSL1
87948
UUP (State University Professional Services Unit)
Job Summary: The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal/external callers. Also the incumbent should be proficient with multiple software programs for sending messages, call processing and documentation.
Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.
Preferred Qualifications: Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English/Spanish) preferred.
Work Days: 1445-2315 rotating weekends and holidays
Message to Applicants: Recruitment Office: Human Resources
#J-18808-Ljbffr
Syracuse
Administrative, Secretarial & Clerical
Full-time
Opening on: Jan 8 2026
Upstate Connect
State of New York
TH Staff Assistant 2, NSSL1
87948
UUP (State University Professional Services Unit)
Job Summary: The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal/external callers. Also the incumbent should be proficient with multiple software programs for sending messages, call processing and documentation.
Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.
Preferred Qualifications: Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English/Spanish) preferred.
Work Days: 1445-2315 rotating weekends and holidays
Message to Applicants: Recruitment Office: Human Resources
#J-18808-Ljbffr