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System One

Dynamics / Microsoft Platform Architect

System One, Dayton, Ohio, United States, 45444

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Dynamics / Microsoft Platform Architect (Contract) – 100% remote, EST preferred Implementation of marketing module, project operations module, performance testing of ADF pipelines, expansion of Dynamics to appeals processes (migration from Salesforce or other applications to Dynamics)

Our client is seeking a Dynamics and Microsoft Platform Architect for a contract engagement to support enterprise business applications and digital transformation initiatives. This role will focus on architecting Dynamics 365 and Power Platform solutions that support the Client’s member, provider, and operational workflows.

Key Responsibilities

Architect Dynamics 365 and Power Platform solutions aligned to business processes

Design and oversee solutions using Dynamics 365 (Customer Engagement and/or Finance & Operations), Power Apps, Power Automate, and Dataverse

Lead solution architecture for integrations with core systems (Member services, Provider services, call center, marketing, sales and business development, claims, enrollment)

Ensure solutions meet HIPAA, PHI, and security and compliance standards

Design integrations using Azure Integration Services (Logic Apps, Service Bus, APIs)

Define platform standards, governance, and best practices

Partner with business and IT stakeholders to translate requirements into scalable solutions

Guide development teams on configuration vs. customization strategies

Participate in architecture reviews and delivery checkpoints

Support ongoing platform optimization and modernization efforts

Required Qualifications

8+ years of Microsoft enterprise application experience

Strong hands‑on experience with Dynamics 365 and Power Platform

Customer Care/Experience module, Sales, Project operations, Customer Insights

Customizations focused – Plugins, PCF controls, Model driven apps, ADF/SSIS integrations, JavaScript customizations

Tools: XRM toolbox

Experience in migration from Salesforce or other applications to Dynamics

Deep understanding of Dataverse data models, security, and role‑based access

Experience in health insurance or regulated healthcare environments

Proven experience integrating Dynamics with Azure and enterprise systems

Strong communication skills and ability to work effectively in a contract role

Preferred Qualifications

Microsoft Dynamics 365 or Power Platform certifications

Healthcare Payer background

Masters in IT, Computer Science if possible

Experience supporting payer operations such as member services, provider relations, or care management

Experience with reporting, analytics, and enterprise data integration

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #861-Cincinnati-S1

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