Full-Time Customer Service Representative
Gentry Service Group, Swannanoa, North Carolina, United States, 28778
Full-Time Customer Service Representative
Gentry Service Group is a heating and air conditioning company that has proudly served the residents and businesses of Western North Carolina since 1963. We focus on providing quality, dependable service at a competitive price. Our contractors and technicians deliver integrity, respect, and consideration to all customers at all times. We value community involvement and participate in local programs to help the less fortunate, including annual trips abroad to build homes for underprivileged residents. Job Summary : As a representative for our company, you will be responsible for customer service activities such as responding to inquiries, processing orders, and scheduling. Pay Rate : $18.00 - $24.00 depending on experience. Benefits : Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, 401k with Company Match, tool account with 0% interest, access to 24/7 chaplain, faith‑based organization with a high emphasis on the importance of family. Work Hours : 8:00 am – 5:00 pm, Monday to Friday. Required Qualifications
High school diploma or equivalent Aggressive self‑starter Fast learner PC literate with experience using Microsoft Outlook, Word, and Excel Good phone skills Customer service knowledge with strong follow‑up skills Conduct oneself in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi‑line calls Desired Qualifications
Excellent verbal skills Professional phone skills Strong interpersonal skills Energetic personality NO PHONE CALLS OR IN‑OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE. Seniority Level
Entry level Employment Type
Full‑time Job Function
Other Industries
Consumer Services Referrals increase your chances of interviewing at Gentry Service Group by 2x.
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Gentry Service Group is a heating and air conditioning company that has proudly served the residents and businesses of Western North Carolina since 1963. We focus on providing quality, dependable service at a competitive price. Our contractors and technicians deliver integrity, respect, and consideration to all customers at all times. We value community involvement and participate in local programs to help the less fortunate, including annual trips abroad to build homes for underprivileged residents. Job Summary : As a representative for our company, you will be responsible for customer service activities such as responding to inquiries, processing orders, and scheduling. Pay Rate : $18.00 - $24.00 depending on experience. Benefits : Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, 401k with Company Match, tool account with 0% interest, access to 24/7 chaplain, faith‑based organization with a high emphasis on the importance of family. Work Hours : 8:00 am – 5:00 pm, Monday to Friday. Required Qualifications
High school diploma or equivalent Aggressive self‑starter Fast learner PC literate with experience using Microsoft Outlook, Word, and Excel Good phone skills Customer service knowledge with strong follow‑up skills Conduct oneself in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi‑line calls Desired Qualifications
Excellent verbal skills Professional phone skills Strong interpersonal skills Energetic personality NO PHONE CALLS OR IN‑OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE. Seniority Level
Entry level Employment Type
Full‑time Job Function
Other Industries
Consumer Services Referrals increase your chances of interviewing at Gentry Service Group by 2x.
#J-18808-Ljbffr