Receptionist (Customer Service Representative)

divh2Front Desk Receptionist / Customer Service Representative/h2pWere looking for a friendly, organized, and tech-comfortable receptionist to be the first point of contact at our NerdsToGo Plano location. Youll greet customers, handle calls, schedule service appointments, and keep the front office running smoothly. Think of yourself as the hub that keeps the Nerds connected to happy clients./ppKey responsibilities include:/pulliGreet walk-in customers with a warm, professional attitude/liliAnswer incoming calls, emails, and chats promptly/liliSchedule on-site and in-store service appointments/liliProcess payments, invoices, and receipts through QuickBooks and our POS system/liliMaintain accurate customer records and service tickets/liliSupport technicians by managing workflow and job tracking/liliKeep the front desk and waiting area clean, organized, and welcoming/liliAssist with basic administrative and office support tasks/li/ulpQualifications:/pulliHigh school diploma or equivalent (some college preferred)/lili1+ year of experience in customer service, reception, or office admin/liliStrong communication and multitasking skills/liliFamiliar with Microsoft Office and basic computer operations/liliExperience with QuickBooks or scheduling software is a plus/liliPositive, professional, and dependable attitude/li/ulpWhy join NerdsToGo:/pulliFun, tech-focused, and team-oriented environment/liliConsistent weekday schedule (no late nights)/liliOpportunity to grow within a fast-expanding IT services company/li/ulpSchedule: Full-time, Monday to Friday/ppCompensation: $15.00 - $25.00 per hour/p/div