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Trade Support Analyst

Edgehog Trading, Chicago, Illinois, United States, 60290

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Edgehog Trading is a proprietary trading firm specialized in electronic option market making. Our vision is to scale and automate our strategies with a diverse team of traders, developers, and researchers. We pride ourselves on data-driven decision making and innovative problem-solving which allows us to tackle complex problems posed by efficient markets. We believe in continuous learning, absolute transparency, and a collaborative approach to everything we do.

What you’ll do:

Diagnose and fix issues in live trading systems, reducing downtime during disruptions and keeping traders informed with timely status updates.

Oversee real-time production environments, address irregularities promptly, and escalate issues when necessary.

Enhance and maintain trading tools to align with the firm’s standard technologies and processes.

Engage with technology teams to address deficiencies in tools and improve their functionality to better serve trading desks.

Lead incident response efforts, conduct post-incident reviews, and implement improvements to enhance support processes.

Qualifications and skills:

Previous experience supporting traders and trading systems in a fast-paced environment, preferably at a market making firm

BS/MS/BA degree in Computer Science, Data Science, Engineering, Math, Economics, Finance, Physics, or related field

Excellent problem solving and communication skills

Work well under pressure in a fast-paced environment

Ability to identify issues and implement solutions across multiple teams and trading systems

Python programming skills are a plus, but not required

The base salary range for this position is listed below. Base salary represents just one part of overall compensation; all full-time, permanent roles are eligible for a discretionary bonus and benefits, such as paid leave and insurance.

The pay range for this role is:

100,000 - 125,000 USD per year (Edgehog - Primary Office)

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