Employee in the Hotel's Public Areas

Job DescriptionJob DescriptionDescription:1. Cleanliness and Order MaintenanceKeep all common areas (lobby, corridors, public restrooms, elevators, lounges, etc.) in optimal conditions of cleanliness, hygiene, and presentation.Perform deep-cleaning tasks according to the established schedule (floor polishing, glass cleaning, carpets, furniture, etc.).Refill supplies and courtesy items (toilet paper, soap, towels, air fresheners, etc.) in restrooms and designated areas.2. Image and Guest ServiceMaintain an impeccable personal appearance and wear the hotel uniform and identification properly at all times.Provide courteous, respectful, and professional treatment to guests and visitors, offering basic assistance when necessary (for example, giving directions or helping with light luggage).Immediately report any irregularities, lost items, or unusual situations to the Security or Supervisory Department.Requirements:Requirements for a Public Areas Employee in a Hotel1. Education and ExperienceHigh school diploma or equivalent is required.Previous experience in housekeeping, janitorial services, or hospitality is preferred.Basic knowledge of cleaning techniques, use of chemicals, and operation of cleaning equipment.2. Skills and CompetenciesStrong attention to detail and commitment to cleanliness and presentation standards.Good communication skills and a customer-oriented attitude.Ability to work independently as well as part of a team.Time management and organizational skills to complete assigned tasks efficiently.Basic understanding of safety and hygiene procedures in a hospitality environment.3. Physical RequirementsAbility to stand, walk, bend, and lift moderate weights (up to 25 kg / 55 lbs) for extended periods.Good physical condition to perform cleaning and maintenance duties in different hotel areas.Flexibility to work different shifts, including weekends and holidays, as required by hotel operations.4. Personal AttributesPunctual, reliable, and responsible.Discreet and respectful when interacting with guests and staff.Positive attitude and willingness to learn and adapt to the hotel’s standards.5. Additional RequirementsCompliance with hotel grooming and uniform policies.Availability to participate in training sessions and follow internal procedures.Commitment to upholding the hotel’s values of service, safety, and professionalism.