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Oliver Wyman -Commercial Effectiveness and Private Capital Engagement Manager /

Oliver Wyman, Boston

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Private Capital x Commercial Effectiveness – Engagement Manager /Principal

Practice Overview

The Private Capital and Value Creation team at Oliver Wyman specializes in supporting private equity investors throughout the entire deal lifecycle—from opportunity identification through due diligence to post‑transaction value realization. Our approach is multi‑specialist, leveraging deep industry knowledge and functional expertise to help clients achieve differentiated results in their investments.

The Commercial Effectiveness (CE) arm of our Value Creation team specifically works across industries to drive breakthrough revenue and margin improvement. This role offers an opportunity to work within a fast‑growing, dynamic team.

Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

Job Specifications

  • Practice Group: Private Capital, Performance Transformation – Commercial Effectiveness (CE)
  • Location: New York, San Francisco, Boston, Chicago, Washington D.C., Toronto, Houston, Dallas
  • Role: Engagement Manager

About The Role

Our consulting roles offer excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. As an Engagement Manager, you will lead project teams in both post‑deal value creation efforts and pricing/GTM due diligence activities.

Key Responsibilities

  • Lead teams of consultants on a wide range of commercial topics including pricing, sales, and/or marketing.
  • Develop hypotheses; manage data collection, model creation, and analyses; conduct primary and secondary research; creatively tackle information limitations; and surface insights.
  • Guide the consulting team as they develop hypotheses, review client information, conduct interviews, generate insights, and produce deliverables.
  • Synthesize findings into written presentations; review and discuss with clients and other stakeholders.
  • Support Partners in project execution through excellent project management, including work planning, workflow management, and coaching, mentoring, and formal career development support for junior team members.
  • Cultivate strong client relationships and networks, present to senior audiences, and work day‑to‑day with C‑Suite, senior executives, and mid‑level clients.
  • Communicate issues and solutions in formal and informal settings, through written and verbal communication.
  • Apply best practice, your own and the firm’s wider technical competencies to deliver successful projects.
  • Guide and influence client and team thinking.
  • Contribute to business development efforts, including proposals, pitches, and identification of follow‑on opportunities within accounts.
  • Guide clients through implementation and change management, ensuring adoption and measurable impact of new commercial strategies and tools.

Desired Skills And Experience

  • Minimum 5–8+ years of relevant experience for an Engagement Manager; 8+ years for a Principal.
  • Experience in management consulting or similar project‑based, team‑oriented environments, with a focus on top‑line growth strategy, pricing, and go‑to‑market strategy.
  • In‑depth knowledge of pricing and/or sales and/or marketing topics with familiarity in analytics‑driven approaches and commercial effectiveness tools.
  • Solid understanding of private equity dynamics and operational frameworks.
  • Demonstrated ability to lead teams and work collaboratively in fast‑paced environments.
  • Strong background in strategic problem solving with demonstrable analytical skills.
  • Exceptional verbal and written communication skills with experience presenting to senior leadership.
  • Willingness to travel as required on a project basis.
  • Proven ability to mentor and develop diverse teams, fostering an inclusive and collaborative culture.
  • Undergraduate degree; advanced degree (MBA or similar) preferred.

Additional Background On Our Team And Work

Commercial excellence engagements frequently cut across the following areas:

  • Optimizing commercial levers
    • Sales force and channel optimization: account management, field sales and territory design, multichannel sales.
    • Pricing, packaging, and promotions: B2C transactional and subscription models, B2B pricing, packaging, and large contract revenue management, after‑sales pricing, discounting and promotional effectiveness.
    • Marketing effectiveness: marketing ROI, loyalty program design, customer value management (ADR), test‑and‑learn platform, propensity modelling, and digital campaign optimization.
  • Creating new propositions
    • Commercial strategy: competing with disruptors, price repositioning strategy, market entry and growth acceleration.
    • New value propositions: future market stimulation, business design and launch.
    • Product and service offering: bundling and tariff design, ancillary revenue strategy (add‑ons), own‑brand development, customer experience design.
  • Enabling organizations to achieve both
    • Tools and dashboards: visibility & control platform, B2B and B2C sales and pricing tools.
    • Technology: third‑party vendor assessment, agile datamarts, and commercial effectiveness tools (e.g., pricing systems, sales incentive systems, e‑commerce platforms, digital go‑to‑market enablers).
    • Commercial organization: pricing organization design, talent retention, salesforce incentives and compensation design.
    • Change enablement: building governance, training programs, and performance management processes.

Some examples of recent work include:

  • Re‑designing SaaS pricing and packaging for a PE‑owned software player and quantifying price ranges for each of the packages sold.
  • Rapid pricing diagnostic for a growth‑stage, PE‑owned mortgage appraisal software player to identify 5–10 high‑criticality, actionable pricing and packaging value creation levers.
  • Upskilling a PE‑owned B2B services organization to renegotiate 100+ customer contracts to drive margin impact.
  • Developing a pricing organization and operating model for a legacy manufacturer, including team size, responsibilities, tools, and governance.
  • Leading a sales turnaround for an industrial gas supplier, including right‑sizing the organization, redefining roles of reps, creating new roles and key account structures, and developing a communication program for leadership.
  • Implementing discounting controls for a global travel operator, redesigning commission structures, policies, and systems.
  • Designing incentive plans and scorecards for a leading insurance broker, driving 10% sales growth and 20% margin expansion.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting with offices in more than 70 cities across 30 countries. With more than 6,000 professionals worldwide, the firm helps clients optimize business, improve operations, manage risk, and accelerate performance.

Base Salary and Benefits

The applicable base salary range for this role is $225K to $240K. In addition to the base salary, this position may be eligible for performance‑based incentives. We offer a competitive total rewards package including health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, as well as employee assistance programs.

EEO Statement

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. If you have a need that requires accommodation, please let us know by contacting

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