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Commercial Insurance Account Manager

Shamrock Trading Corporation, Overland Park, Kansas, United States, 66213

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About Shamrock Trading Corporation RTS is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third‑party logistics, a fuel card program and trucking technology.

Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park.

Why You’ll Love Working Here Our award‑winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self‑development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.

Benefits At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long‑term career here. Shamrock also offers a premier set of benefits for employees and their families:

Training and Development: Ongoing training and professional development opportunities, and a LEAD Program for aspiring leaders

Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits

Financial: One‑time sign‑on bonus, generous company 401(k) contributions and employee stock ownership after one year

Work‑Life Balance: Competitive PTO and work‑from‑home opportunities after an introductory period

About The Role Shamrock Trading Corporation and RTS Insurance Solutions Inc. are seeking a detail‑oriented and customer‑focused Commercial Insurance Account Manager to join our dynamic team. This role is ideal for an experienced professional with a strong background in managing accounts, providing exceptional service to clients and maintaining relationships with carriers. The Commercial Insurance Account Manager will be responsible for managing and servicing a portfolio of commercial insurance accounts, assisting in the placement of coverage, upselling our other business units and ensuring overall client satisfaction. Responsibilities include but are not limited to:

What You’ll Do

Develop and maintain strong relationships with clients, understanding their unique business needs and ensuring their satisfaction with our services

Oversee the daily management of commercial insurance accounts, including renewals, policy changes, endorsements, and claims reporting

Work with brokers, underwriters, and insurance carriers to place and secure appropriate coverage for clients, ensuring policies are in compliance with client needs

Advise clients on risk management strategies and insurance coverages to mitigate potential risks

Proactively manage the retention of accounts and identify opportunities for cross‑selling and up‑selling additional services and coverages to meet client needs

Prepare and maintain accurate records of client interactions, coverage details, and policy documentation

Assist clients with claims procedures, providing guidance and ensuring timely follow‑up for resolution

Work closely with internal teams and external partners, including sales, operations and underwriting, to ensure seamless service delivery and optimal client outcomes

What You’ll Bring

Must possess a valid property/casualty insurance license

Proven track record in account management/customer service, business development, and client retention, in the commercial insurance space

Exceptional analytical skills with the ability to evaluate submissions and determine optimal solutions in alignment with market conditions and underwriting guidelines

Excellent communication and interpersonal skills to build client relationships and collaborate with team members

Highly organized with strong attention to detail and the ability to manage multiple accounts simultaneously

Goal‑driven with the ability to work independently while also being a collaborative team player

Apply Today! We’re so excited to connect with you! If you want to work with forward‑thinking people in an award‑winning culture, submit your application today.

Having trouble submitting your application? Contact us at Recruiting@shamrocktradingcorp.com for support.

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