Pet Health Retention Specialist — Drive Customer Joy

A leading pet insurance provider is seeking a Retention Specialist to manage customer relationships, address concerns, and improve retention rates. The ideal candidate will possess excellent communication skills and a customer-focused attitude. Responsibilities include developing strategies for customer retention, resolving issues via different communication channels, and collaborating with other departments to enhance customer experience. This role includes a variety of benefits, such as comprehensive healthcare, paid parental leave, and professional development opportunities. #J-18808-Ljbffr