Customer Service Representative / CSR in Columbus, OH 43219
Amicis Global Technologies, Columbus, Ohio, United States, 43224
Title:
Customer Service Representative / CSR
Location:
Columbus, OH 43219
Duration:
12 Months
Pay Rate:
$19.00/- on W2
Roles and Responsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include brokerage cash management products and services, brokerage online (client website) and mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to world‑class service.
Ability to contribute in a fast‑paced, team‑oriented environment.
Aptitude to multitask and adjust quickly to change in a busy financial service center.
Preferred Criteria
College degree
Previous contact center experience
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Customer Service Representative / CSR
Location:
Columbus, OH 43219
Duration:
12 Months
Pay Rate:
$19.00/- on W2
Roles and Responsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include brokerage cash management products and services, brokerage online (client website) and mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to world‑class service.
Ability to contribute in a fast‑paced, team‑oriented environment.
Aptitude to multitask and adjust quickly to change in a busy financial service center.
Preferred Criteria
College degree
Previous contact center experience
#J-18808-Ljbffr