Elevare Branding
Customer Service Trainer
Elevare Branding, Fayetteville, North Carolina, United States, 28305
Company Description
At
Elevare Branding , we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.
Job Description We are seeking a motivated and detail-oriented
Customer Service Trainer
to support the development and performance of customer-facing teams. This role is responsible for delivering structured training, reinforcing service standards, and ensuring consistent, high-quality client interactions. The ideal candidate is confident, organized, and passionate about coaching others to succeed.
Responsibilities
Design and deliver onboarding and ongoing customer service training programs
Facilitate in-person and group training sessions
Monitor performance and provide constructive feedback to team members
Develop training materials, guides, and process documentation
Ensure alignment with company service standards and operational goals
Collaborate with leadership to identify training needs and improvements
Track progress and support continuous skill development
Qualifications
Strong communication and presentation skills
Ability to lead, coach, and motivate teams
Professional demeanor with a solution-oriented mindset
Excellent organizational and time management abilities
Comfortable working in a fast-paced, team-driven environment
Commitment to consistency, quality, and accountability
Additional Information
Competitive salary ($44K – $47K annually)
Growth opportunities within the company
Skill development and professional training
Supportive and structured work environment
Full-time, stable position
Opportunity to make a direct impact on team performance and client experience
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Elevare Branding , we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.
Job Description We are seeking a motivated and detail-oriented
Customer Service Trainer
to support the development and performance of customer-facing teams. This role is responsible for delivering structured training, reinforcing service standards, and ensuring consistent, high-quality client interactions. The ideal candidate is confident, organized, and passionate about coaching others to succeed.
Responsibilities
Design and deliver onboarding and ongoing customer service training programs
Facilitate in-person and group training sessions
Monitor performance and provide constructive feedback to team members
Develop training materials, guides, and process documentation
Ensure alignment with company service standards and operational goals
Collaborate with leadership to identify training needs and improvements
Track progress and support continuous skill development
Qualifications
Strong communication and presentation skills
Ability to lead, coach, and motivate teams
Professional demeanor with a solution-oriented mindset
Excellent organizational and time management abilities
Comfortable working in a fast-paced, team-driven environment
Commitment to consistency, quality, and accountability
Additional Information
Competitive salary ($44K – $47K annually)
Growth opportunities within the company
Skill development and professional training
Supportive and structured work environment
Full-time, stable position
Opportunity to make a direct impact on team performance and client experience
#J-18808-Ljbffr