Description
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. You will assist customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Through on‑the‑job training and skill development, you’ll have opportunities to advance to higher levels, managing more complex activities such as opening and maintaining deposit accounts for consumers and businesses. You should be organized, self‑motivated, detail‑oriented, and committed to providing exceptional customer service. Job Details
Dacotah Bank invests deeply in the communities we serve and in our employees and their families—personally, professionally, and financially. As a CSR, you will receive valuable training and development to grow your career and open doors for advancement. Dacotah Bank is a family‑friendly community bank located in the Dacotah Territory. Essential Functions
Provide world‑class customer service Develop customer relationships Manage retail transactions Sell deposit products and services Access and promote other products and services Experience, Skills, and Qualifications
Cash handling, customer service, sales, and/or banking experience preferred Excellent interpersonal skills; able to communicate in person and over the phone Detail‑oriented and thorough, with a focus on accuracy Self‑motivated, with an aptitude and willingness to learn and utilize various software applications Must be 18 years of age or older High school diploma or GED required (Associate degree in a business‑related field preferred) Competitive Benefits Package
Health insurance – Dacotah Bank pays 100% of the premium for individual or family coverage Dental insurance – Dacotah Bank pays 100% of the premium for individual or family coverage Generous paid vacation and sick time + 11 paid holidays 401(k) – dollar‑for‑dollar match up to 3% of compensation + annual retirement contribution eligibility Annual wellness reimbursement program Annual Dacotah Gear allowance Birthday day off Additional perks and benefits
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As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. You will assist customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Through on‑the‑job training and skill development, you’ll have opportunities to advance to higher levels, managing more complex activities such as opening and maintaining deposit accounts for consumers and businesses. You should be organized, self‑motivated, detail‑oriented, and committed to providing exceptional customer service. Job Details
Dacotah Bank invests deeply in the communities we serve and in our employees and their families—personally, professionally, and financially. As a CSR, you will receive valuable training and development to grow your career and open doors for advancement. Dacotah Bank is a family‑friendly community bank located in the Dacotah Territory. Essential Functions
Provide world‑class customer service Develop customer relationships Manage retail transactions Sell deposit products and services Access and promote other products and services Experience, Skills, and Qualifications
Cash handling, customer service, sales, and/or banking experience preferred Excellent interpersonal skills; able to communicate in person and over the phone Detail‑oriented and thorough, with a focus on accuracy Self‑motivated, with an aptitude and willingness to learn and utilize various software applications Must be 18 years of age or older High school diploma or GED required (Associate degree in a business‑related field preferred) Competitive Benefits Package
Health insurance – Dacotah Bank pays 100% of the premium for individual or family coverage Dental insurance – Dacotah Bank pays 100% of the premium for individual or family coverage Generous paid vacation and sick time + 11 paid holidays 401(k) – dollar‑for‑dollar match up to 3% of compensation + annual retirement contribution eligibility Annual wellness reimbursement program Annual Dacotah Gear allowance Birthday day off Additional perks and benefits
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