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Director of AI-Driven Service Recovery

American Airlines, Fort Worth, Texas, United States, 76102

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A leading airline company in Fort Worth, Texas seeks a Director of Service Recovery to enhance customer experience through strategic service recovery processes. The ideal candidate will lead a team, implement advanced technologies, and drive customer service initiatives based on feedback. A strong focus on operational efficiency and a customer-centric approach is essential. Applicants should possess a Bachelor's degree and extensive leadership experience. This role offers comprehensive benefits and travel perks. #J-18808-Ljbffr