Overview
Under the direction of the Client Development Manager, Digital, the Social Assistant serves as the expert for supporting the growth of online presence, content creation, and follower expansion for top‑level Style Advisors. You must be client focused, take initiative to resolve problems, seek out responsibilities, and follow through on all projects and tasks.
Who You Are
Engages in high‑level teamwork and flexes interpersonal skills
Natural problem‑solver with analytical and creative abilities
Passion for social media and effective content strategies
Positive, solution‑oriented, customer‑focused mindset
Strong attention to detail and highly organized
Thrives in a fast‑paced environment and adapts to change
Proactive and innovative, identifying opportunities to advance team objectives with a variety of media
Collaborative, working with peers across multiple business verticals
You Also Have
1–2 years of relevant experience in luxury retail and client service
Digital marketing and social media experience
Knowledge of influential fashion publications, websites, and blogs
Familiarity with international designers and contemporary brands in menswear, women’s wear, accessories, footwear, and beauty
Tech savvy and up‑to‑date with the latest social media trends and insights
Strong understanding of company brand
Availability to work a flexible schedule, including nights, weekends, and holidays
Professional and respectful interaction with people
As The Social Assistant, You Will
Serve as an expert for social selling, unique personal branding (e.g., Instagram image), managing storefront on SalesFloor (customized storefront for mobile clienteling & virtual selling), and follower expansion
Stay up to date on the latest social media trends, best practices, and news touchpoints or platforms
Support creation and editing of social content (IG Stories, Reels, IGTV) and integrate digital/social media knowledge into marketing concepts, visual identity, content management, brand strategy, and social media operations including Facebook, Instagram, TikTok
Guide responses to comments and active engagement with customers and influencer posts
Act as a liaison between client and consultant, continuing client relationships and addressing client needs when the consultant is not available
Inspire others with recommendations, build trust quickly, and gain cooperation with minimal disruption
Always portray a professional, polished demeanor with confidence and a positive attitude
Saks‑Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Saks‑Fifth Avenue complies with applicable state and local nondiscrimination laws in every location where it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Saks‑Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request.
The above expected salary range may vary based on factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to discuss your specific salary expectations with our recruitment team.
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Who You Are
Engages in high‑level teamwork and flexes interpersonal skills
Natural problem‑solver with analytical and creative abilities
Passion for social media and effective content strategies
Positive, solution‑oriented, customer‑focused mindset
Strong attention to detail and highly organized
Thrives in a fast‑paced environment and adapts to change
Proactive and innovative, identifying opportunities to advance team objectives with a variety of media
Collaborative, working with peers across multiple business verticals
You Also Have
1–2 years of relevant experience in luxury retail and client service
Digital marketing and social media experience
Knowledge of influential fashion publications, websites, and blogs
Familiarity with international designers and contemporary brands in menswear, women’s wear, accessories, footwear, and beauty
Tech savvy and up‑to‑date with the latest social media trends and insights
Strong understanding of company brand
Availability to work a flexible schedule, including nights, weekends, and holidays
Professional and respectful interaction with people
As The Social Assistant, You Will
Serve as an expert for social selling, unique personal branding (e.g., Instagram image), managing storefront on SalesFloor (customized storefront for mobile clienteling & virtual selling), and follower expansion
Stay up to date on the latest social media trends, best practices, and news touchpoints or platforms
Support creation and editing of social content (IG Stories, Reels, IGTV) and integrate digital/social media knowledge into marketing concepts, visual identity, content management, brand strategy, and social media operations including Facebook, Instagram, TikTok
Guide responses to comments and active engagement with customers and influencer posts
Act as a liaison between client and consultant, continuing client relationships and addressing client needs when the consultant is not available
Inspire others with recommendations, build trust quickly, and gain cooperation with minimal disruption
Always portray a professional, polished demeanor with confidence and a positive attitude
Saks‑Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Saks‑Fifth Avenue complies with applicable state and local nondiscrimination laws in every location where it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Saks‑Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request.
The above expected salary range may vary based on factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to discuss your specific salary expectations with our recruitment team.
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