Crash Champions
Company Overview
Crash Champions is the largest founder‑led multi‑shop operator of high‑quality collision repair service in the U.S., operating 650+ locations across 38 states. Founded in 1999, the company also runs the Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centers.
Responsibilities
Educate customers on vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in‑process QC.
Keep customers fully informed and updated on the status of their vehicle and provide a best‑possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions and ensure carrier‑specific requirements are complete.
Qualifications
Customer Service Skills.
Strong organization, multi‑tasking, time management, and ability to adapt to fast‑paced environments.
Knowledge of working with insurance partners preferred.
Experience with multiple estimating systems, preferably CCC One, Mitchell, and Audatex.
Benefits
Medical, Dental, and Vision Insurance.
Group Life and Disability Insurance.
401(k) Retirement Plan with company match.
Referral Bonus (“Cash From Crash”).
5 Paid Holidays.
Compensation Posted Minimum Pay Rate: USD $65,000.00 / Yr. • Posted Maximum Pay Rate: USD $144,305.00 / Yr.
Location 1024 W. Ridge Road, Postal Code 14615, Remote: No.
#J-18808-Ljbffr
Responsibilities
Educate customers on vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in‑process QC.
Keep customers fully informed and updated on the status of their vehicle and provide a best‑possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions and ensure carrier‑specific requirements are complete.
Qualifications
Customer Service Skills.
Strong organization, multi‑tasking, time management, and ability to adapt to fast‑paced environments.
Knowledge of working with insurance partners preferred.
Experience with multiple estimating systems, preferably CCC One, Mitchell, and Audatex.
Benefits
Medical, Dental, and Vision Insurance.
Group Life and Disability Insurance.
401(k) Retirement Plan with company match.
Referral Bonus (“Cash From Crash”).
5 Paid Holidays.
Compensation Posted Minimum Pay Rate: USD $65,000.00 / Yr. • Posted Maximum Pay Rate: USD $144,305.00 / Yr.
Location 1024 W. Ridge Road, Postal Code 14615, Remote: No.
#J-18808-Ljbffr