Logo
Dorsia

Social Media and Community Manager

Dorsia, New York, New York, us, 10261

Save Job

Overview

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization. Dorsia is a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.). We are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We are adding exceptional talent to drive our next phase of growth. The Role

Dorsia is seeking a dynamic and creative Social Media and Community Manager to lead the social presence for Dorsia and its affiliated brands, including @food, The Supper Club, and Surface. This role will manage day-to-day content strategy (including scheduling and engagement optimization), community engagement, and ambassador/influencer relationships, ensuring our digital presence reflects the brand’s distinctive tone, visual aesthetic, and cultural relevance. The ideal candidate is both creatively minded and operationally sharp; someone who can craft compelling content, nurture relationships with creators, and analyze performance to inform ongoing strategy. Key Responsibilities

Social Strategy & Execution

– Develop and manage multi-platform social strategies for Dorsia, @food, The Supper Club, and Surface. Plan and publish content across Instagram, TikTok, LinkedIn, and emerging platforms (e.g., Reddit). Maintain a consistent brand voice and visual identity across all platforms. Partner with internal teams (Editorial, Partnerships, Events, PR) to align messaging and content calendars. Manage community engagement: monitor DMs, comments, and mentions; proactively engage with followers and relevant accounts. Ambassador & Influencer Management

– Maintain a curated list of 20–30 active ambassadors/influencers per month. Manage end-to-end influencer partnerships, from identification and outreach to contracting and performance tracking. Develop and distribute monthly ambassador briefs with campaign goals, messaging, and creative guidelines. Review and approve influencer content, ensuring alignment with brand standards. Experiment with new influencer formats and collaboration types to maximize ROI. Content Planning & Creation

– Collaborate with the creative and editorial teams on shoots, campaigns, and storytelling opportunities. Provide creative guidance to freelancers, agencies, or contributors as needed. Ensure timely publishing and coordination with event activations and partnership announcements. Analytics & Reporting

– Track engagement metrics across all channels. Maintain a social dashboard/report to monitor performance and inform strategy. Present key insights and recommendations to leadership on a monthly basis. Stay current with trends, algorithm changes, and best practices in digital media. Community & Culture

– Act as the digital face of Dorsia and its brands, embodying values of sophistication, curiosity, and cultural connection. Build and maintain strong relationships with the community, creators, and media partners. Support social coverage during events, launches, and experiences. The Winning Recipe

– Qualifications: 1-3 years of experience in social media management (hospitality, media, or lifestyle brands preferred). Deep understanding of Instagram, TikTok, and emerging platforms. Proven success in influencer and community management. Excellent writing, communication, and project management skills. Strong creative sensibility with an eye for design and storytelling. Comfortable analyzing metrics and drawing insights from data. Experience with social media scheduling and analytics tools (e.g., Later, Sprout, Dash Hudson). Ability to thrive in a fast-paced, high-touch environment with multiple brand voices. Compensation & Benefits

Competitive salary tailored to your experience and the market Equity Flexible PTO Medical, dental and vision insurance 401(k) FSA Commuter benefits Access to One Medical, Teladoc, Talkspace, Kindbody In-office lunch 3 days a week Employee Dining Credits Compensation New York Pay Range: $67,000 - $80,000 USD Our Core Values

Lead with hospitality.

We respect the craft and precision intrinsic to the hospitality industry. We are a diverse team, connecting artists, chefs, diners, and members. Mise en place.

We prepare, prioritize, and focus to anticipate customers’ needs with simple, elegant solutions. Thoughtful design is fundamental to our brand ethos across product, brand, and experience. Go around the table—then commit.

We value feedback and iteration, encourage voices to be heard, and move toward action. Sometimes an idea may not be best for the company; be willing to kill your darlings. Our product is our signature dish.

We are product and marketing-led; protecting our brand and vision is essential in every decision. Optimize turn times.

We build tech-forward solutions that automate business processes and enable better decision-making. Savor it.

We celebrate wins and commit for the long haul. Stay hungry.

Maintain urgency to push toward goals; there is always more to do.

#J-18808-Ljbffr