Senior Billing Specialist
Motion Recruitment Partners LLC, Atlanta, Georgia, United States, 30383
Come join our team. Our client is looking for a Senior Billing Specialist for an 11-month contract in Atlanta, GA 30328.
Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration: 11 Months
Required Skills & Experience
5+ years of billing operations, accounts receivable, or similar experience
Strong proficiency with Excel (intermediate/advanced) and billing systems such as SAP, RMB, AX, AS400, Oracle AR, plus ServiceNow/Salesforce.
Excellent attention to detail, analytical skills, and accuracy in high-volume environments.
Clear, professional communication skills with experience handling escalations
Ability to work independently and meet deadlines consistently.
What You Will Be Doing – Daily Responsibilities Invoice Creation, Processing & Review
Create invoices accurately and on schedule across assigned billing cycles.
Review invoices for pricing, contract compliance, tax accuracy, and system integrity.
Reconcile invoice data prior to release to ensure error‑free distribution.
Returned / Undeliverable Invoice Tracking
Log and track all returned or undeliverable invoices (postal returns, email bounce‑backs, blocked domains, invalid email addresses).
Investigate and resolve root causes, including addressing inaccuracies, outdated contacts, or customer system issues.
Reissue corrected invoices and update billing profiles, delivery methods, or customer preferences as needed.
Client Delivery Method Verification
Verify and update client invoice delivery methods (email or postal mail) to ensure accurate and timely distribution.
Maintain accurate customer contact records, including email addresses, mailing addresses, and designated billing recipients.
Conduct outreach to clients or internal teams when delivery failures occur to validate preferred communication channels.
Complex Billing Issue Resolution
Research and resolve escalated requests such as credits/refunds, account reviews, pricing disputes, and cancellations.
Execute complex manual transactions and support investigations requiring cross‑system validation.
Document findings, steps taken, and customer communication in SNOW/Salesforce.
Operational Processing & SLAs
Process SNOW tickets, emails, and tasks within SLA standards.
Maintain reports and reconciliations for adjustments, cancellations, and delivery‑related exceptions.
Support the month‑end close through reconciliation and exception cleanup.
Process Standardization & Team Support
Contribute to SOPs and process documentation, especially around invoice distribution, delivery methods, and exception handling.
Identify patterns related to undeliverable invoices and recommend improvements to reduce repeat defects.
Provide peer support or informal training on complex workflows as needed.
Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.
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Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration: 11 Months
Required Skills & Experience
5+ years of billing operations, accounts receivable, or similar experience
Strong proficiency with Excel (intermediate/advanced) and billing systems such as SAP, RMB, AX, AS400, Oracle AR, plus ServiceNow/Salesforce.
Excellent attention to detail, analytical skills, and accuracy in high-volume environments.
Clear, professional communication skills with experience handling escalations
Ability to work independently and meet deadlines consistently.
What You Will Be Doing – Daily Responsibilities Invoice Creation, Processing & Review
Create invoices accurately and on schedule across assigned billing cycles.
Review invoices for pricing, contract compliance, tax accuracy, and system integrity.
Reconcile invoice data prior to release to ensure error‑free distribution.
Returned / Undeliverable Invoice Tracking
Log and track all returned or undeliverable invoices (postal returns, email bounce‑backs, blocked domains, invalid email addresses).
Investigate and resolve root causes, including addressing inaccuracies, outdated contacts, or customer system issues.
Reissue corrected invoices and update billing profiles, delivery methods, or customer preferences as needed.
Client Delivery Method Verification
Verify and update client invoice delivery methods (email or postal mail) to ensure accurate and timely distribution.
Maintain accurate customer contact records, including email addresses, mailing addresses, and designated billing recipients.
Conduct outreach to clients or internal teams when delivery failures occur to validate preferred communication channels.
Complex Billing Issue Resolution
Research and resolve escalated requests such as credits/refunds, account reviews, pricing disputes, and cancellations.
Execute complex manual transactions and support investigations requiring cross‑system validation.
Document findings, steps taken, and customer communication in SNOW/Salesforce.
Operational Processing & SLAs
Process SNOW tickets, emails, and tasks within SLA standards.
Maintain reports and reconciliations for adjustments, cancellations, and delivery‑related exceptions.
Support the month‑end close through reconciliation and exception cleanup.
Process Standardization & Team Support
Contribute to SOPs and process documentation, especially around invoice distribution, delivery methods, and exception handling.
Identify patterns related to undeliverable invoices and recommend improvements to reduce repeat defects.
Provide peer support or informal training on complex workflows as needed.
Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.
#J-18808-Ljbffr