Service Portfolio/ Contract Analyst
Amerit Consulting, San Antonio, Texas, United States, 78208
OVERVIEW:
Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished Service Portfolio/ Contract Analyst.
Duration: 5 months+ Contract with high possibility of extension!!!
Pay Rate: $40/hr
Note:
ONSITE role
Work schedule: M-F; 7:00am – 3:30pm or 8:00am – 4:30pm
JOB SUMMARY: The Service & Support Analyst is responsible for evaluating and responding to customer contract redlines related to service terms, SLAs, warranties, and support obligations. This role partners closely with Contracts, Sales, and Service Operations to interpret risk, propose compliant alternatives, and craft clear, timely responses that protect the company while meeting customer requirements or requests. The analyst maintains redline response repository and ensures alignment with policy, regulatory standards and ability to operationalize requests. Success in this role requires strong contract literacy, attention to detail, and the ability to communicate complex service provisions in a customer-friendly, solution-oriented manner.
Minimum 2 years experience with commercial contracting or other service and support relevant experience
Checking email and Salesforce cases for tasks and then working through other projects as assigned
Priority soft skills: Excellent organizational, written, communication, and interpersonal skills
Individual must be comfortable in a fast-paced environment; be a team player and results oriented
A strong focus on detail and accuracy of work
Ability to prioritize multiple tasks efficiently
Excellent organizational, written, communication, and interpersonal skills
Individual must be comfortable in a fast-paced environment; be a team player and results oriented
Proficient in Excel, SAP, Salesforce and Power BI
I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Company Overview: Amerit Consulting
is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.
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Duration: 5 months+ Contract with high possibility of extension!!!
Pay Rate: $40/hr
Note:
ONSITE role
Work schedule: M-F; 7:00am – 3:30pm or 8:00am – 4:30pm
JOB SUMMARY: The Service & Support Analyst is responsible for evaluating and responding to customer contract redlines related to service terms, SLAs, warranties, and support obligations. This role partners closely with Contracts, Sales, and Service Operations to interpret risk, propose compliant alternatives, and craft clear, timely responses that protect the company while meeting customer requirements or requests. The analyst maintains redline response repository and ensures alignment with policy, regulatory standards and ability to operationalize requests. Success in this role requires strong contract literacy, attention to detail, and the ability to communicate complex service provisions in a customer-friendly, solution-oriented manner.
Minimum 2 years experience with commercial contracting or other service and support relevant experience
Checking email and Salesforce cases for tasks and then working through other projects as assigned
Priority soft skills: Excellent organizational, written, communication, and interpersonal skills
Individual must be comfortable in a fast-paced environment; be a team player and results oriented
A strong focus on detail and accuracy of work
Ability to prioritize multiple tasks efficiently
Excellent organizational, written, communication, and interpersonal skills
Individual must be comfortable in a fast-paced environment; be a team player and results oriented
Proficient in Excel, SAP, Salesforce and Power BI
I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Company Overview: Amerit Consulting
is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.
#J-18808-Ljbffr