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National Account Manager

Roseburg Forest Products, Raleigh, North Carolina, United States

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The National Account Manager delivers value to retail partners and Roseburg by developing and delivering strategic growth opportunities in partnership with internal and customer counterparts. The National Account Manager leverages in-depth knowledge of Roseburg’s product portfolio, market dynamics, and customer needs to deliver differentiated value. A successful National Account Manager builds strong retail partnerships that result in account insights that drive shared account and align with Roseburg core values.

Key Responsibilities

Business Advisor Understand and anticipate customers’ existing and future needs through engagement with merchants, regional and store-level partners, and key industry partners

Deliver compelling solutions to customer needs that differentiate Roseburg from the competition

Engage in tactical and strategic account planning functions to achieve Roseburg objectives

Bring fresh insight to customers’ business that will help them deliver a competitive advantage within their market

Develop growth strategies benefit Roseburg and the retail partner

Relationship Manager Build and manage internal and external relationships that foster multiple levels of relationships with key leaders within Roseburg and customer’s organizations including executive level interactions

Drive engagement within the retail partner at all levels of Roseburg

Build trust throughout the customer’s organization, influencing up to the executive level in purchasing, sales, admin functions, etc.

Brand and Mix Manager Represent Roseburg product mix and brand value to key retail team members

Maintain knowledge over Roseburg product mix, manufacturing differentiators, and potential product improvements to deliver value to the customer

Educate customers on Roseburg features and uses; explore new channels for education to drive adoption

Ensure customers’ order process and product selections are aligned with all Roseburg mill capabilities and goals

Liaise with SIOP and Inventory teams to ensure retail partner needs are met on time and in full

Execute Roseburg marketing strategy in partnership with Marketing team partners

Embrace the growing role of technology in driving account excellence (data management through Tableau and Salesforce, visual representation of data and insights, customer e-commerce, etc.)

Model company core values and culture

Required Qualifications

Bachelor’s degree in Business, Marketing or technical degree

Minimum ten years’ sales experience in the construction and/or building materials market segments

Minimum 3 years managing retail accounts; track record of growing sales and relationships with retail customer(s)

Experience launching and growing adoption of branded building material within retail context

Ideal team player: Hungry, Humble, and Smart

Ability to manage multiple and conflicting priorities in a dynamic environment

Excellent interpersonal skills

Understand and exhibit a sense of urgency

Outstanding listening, verbal and written communication skills

Proven ability to gain credibility and influence peer internal functions

Strong self-motivation and organizational skills

Solid understanding of financial principles, building industry dynamics, and competitive landscape

Familiarity with Roseburg’s product portfolio and competitive differentiators

Proven track record of success; demonstrated proficiency in selling skills, listening, probing techniques, identifying buying signals & negotiating for mutual benefit to Roseburg and the customer

Valid driver license with a safe and proven driving record

Ability and willingness to travel overnight approximately 40% of the time

About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.

At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.

Learn more about who we are and what we do at www.roseburg.com.

Benefits at Roseburg Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include:

Bonus opportunities

based on company and individual performance

401(k)

with up to

4%

company match and

3%

automatic company contribution

Vacation starting at 3 weeks

and

11 paid holidays

per year

Company-sponsored

medical, dental, and vision insurance

Company-paid

life, AD&D, and long-term disability insurance options

Mental health benefits

for the entire family, including

8 free annual sessions

per person

Wellness programs and incentives , including biometric screenings & wellness challenges

Paid time away from work

for illness or injury, as well as

paid parental bonding time

Health Savings Account (HSA)

with company contributions and

Flexible Spending Account (FSA)

options

Company matchfor charitable contributions

Education assistance and professional development support

Financial and retirement counseling

Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS #J-18808-Ljbffr